CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.
CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.
“YakoVoice” is an established and renowned company providing Cloudy Telephony (IVR and Toll free numbers) platform to the commercial world. In the past seven years of its service, YakoVoice has served more than thousands of enterprises and entrepreneurs across 850 different locations in India. In this journey, YakoVoice has been able to provide cost-efficient, reliable and secure communications environment & solutions to complex business problems in form of Cloud communication. Our deep telecom expertise to deliver a seamless technology experience, YakoVoice is able to understand the need of Resellers and their customers. Hence, provides a powerful Cloud Telephony platform, as its own entity, that can enrich their customer experiences. We optimize your business processes, improve your insight into data and decision making capabilities. Any initial Capital Expenditure in expensive solutions like an EPABX, Lease- lines and operator interactions. Scaling based on usage and operations expense makes it easy for companies to grow at their own run rate.
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