Software Alternatives, Accelerators & Startups

CNN VS Intercom

Compare CNN VS Intercom and see what are their differences

CNN logo CNN

View the latest news and breaking news today for U.S., world, weather, entertainment, politics and health at CNN.com.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • CNN Landing page
    Landing page //
    2023-08-28
  • Intercom Landing page
    Landing page //
    2023-07-05

CNN

Pricing URL
-
Release Date
-

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

CNN videos

DEEP ANALYSIS $DNN Denison Mines Stock DOUBLE YOUR MONEY | Price Prediction & FORECAST

More videos:

  • Review - Trump supporter leaves CNN anchor speechless
  • Review - Media Review - CNN
  • Review - DNN Stock - Denison Mines - Buy Or Sell?
  • Review - CAPITOL RIOT REVIEW FT. ANGRYCOPS AND AKGUY #DNN
  • Review - CNN poll: Americans give economy glowing review
  • Review - A closer look at Trump's CNN town hall
  • Review - 'I cried': CNN reporter describes reaction to remake of 'The Little Mermaid'

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to CNN and Intercom)
RSS Reader
100 100%
0% 0
Customer Support
0 0%
100% 100
RSS
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CNN and Intercom

CNN Reviews

We have no reviews of CNN yet.
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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, CNN seems to be a lot more popular than Intercom. While we know about 277 links to CNN, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CNN mentions (277)

  • US Air Force DevOps Engineer Sets Himself on Fire in Protest War in Gaza
    Observe how news media treat story like this. https://time.com - first page, main story, no photos https://www.reuters.com - no mention https://apnews.com - first page, 2nd block in list, no photos https://www.nytimes.com - second page, tiny block in list, no photos https://www.washingtonpost.com - second page, tiny block, no photos https://www.theguardian.com/world - no mention https://www.aljazeera.com - first... - Source: Hacker News / 4 months ago
  • Anyone else following this Texas abortion case?
    If it's any consolation, it was top billing on cnn.com yesterday, which is where I first saw it. Entire top left of the screen was the woman's face and a huge headline. Now it's buried in a couple lines below the (digital) fold. Source: 7 months ago
  • Wifi with secondary security
    Try and force the page by entering a url in the browser such as cnn.com . Also, try loading a full browser and trying to surf. What type of phone are you on? Source: 7 months ago
  • Does anyone know why CNN is suddenly blocked for me?
    FWIW, I had to disable the Wipr content filtering on cnn.com to see the web site. Guess I'll get my news fix from wapo.com, now. Source: 7 months ago
  • cnn.com blocking browser because of uBlockOrigin with a message of "Browser Blocked" and to whitelist EasyList.
    I don't know what EasyList or uBlock are (i.e., I don't use those), but I got blocked by cnn.com as well. Firefox on Mac. Turns out it was the "I don't care about cookies" extension (automatically accept consent requests). Once I disabled that for cnn, it worked again. Source: 7 months ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
View more

What are some alternatives?

When comparing CNN and Intercom, you can also consider the following products

The Economist - The app is free to download and includes free access to the editor’s highlights - a weekly...

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

The Wall Street Journal - Experience The Wall Street Journal's award-winning coverage, blending the best of print and...

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

The Huffington Post - Read the latest headlines, news stories, and opinion from Politics, Entertainment, Life, Perspectives, and more.

Drift - A messaging app that helps you grow your business.