Software Alternatives, Accelerators & Startups

CodeClimate VS Zendesk

Compare CodeClimate VS Zendesk and see what are their differences

CodeClimate logo CodeClimate

Code Climate provides automated code review for your apps, letting you fix quality and security issues before they hit production. We check every commit, branch and pull request for changes in quality and potential vulnerabilities.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • CodeClimate Landing page
    Landing page //
    2023-10-04
  • Zendesk Landing page
    Landing page //
    2024-05-06

CodeClimate videos

SaaS Chat: SaaSTV, the Affordable Care Act website, CodeClimate for code reviews

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to CodeClimate and Zendesk)
Code Coverage
100 100%
0% 0
Customer Support
0 0%
100% 100
Code Analysis
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using CodeClimate and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare CodeClimate and Zendesk

CodeClimate Reviews

11 Interesting Tools for Auditing and Managing Code Quality
Code Climate is an analytics tool that is extremely useful for an organization that emphasizes quality. Code Climate offers two different products:
Source: geekflare.com

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, CodeClimate should be more popular than Zendesk. It has been mentiond 11 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CodeClimate mentions (11)

  • free-for.dev
    Codeclimate.com — Automated code review, free for Open Source and unlimited organisation-owned private repos (up to 4 collaborators). Also free for students and institutions. - Source: dev.to / over 1 year ago
  • How To Use Code Climate To Improve Software Quality
    Want to know how to enforce allowing only high-quality software into production? Check out this post on how to use CodeClimate can help you do just that! #DevOps #SoftwareDeveloper #softwaredevelopment #SoftwareEngineering #webdevelopment #codequality. Source: almost 2 years ago
  • RFC: A Full-stack Analytics Platform Architecture
    Ideally, software can quickly go from development to production. Continuous deployment and delivery are some processes that make this possible. Continuous deployment means establishing an automated pipeline from development to production while continuous delivery means maintaining the main branch in a deployable state so that a deployment can be requested at any time. Predecos uses these tools. When a commit goes... - Source: dev.to / about 2 years ago
  • Adding coverage to CI pipeline?
    The new code should not drop existing code coverage I've found in practice mainly catches changes to existing code that lack proper updates to existing tests. Our company uses Code Climate for these checks, so we don't have to manage / write our own tooling for this purpose. Source: over 2 years ago
  • Node.js best practices list (July 2021)
    TL;DR: Using static analysis tools helps by giving objective ways to improve code quality and keeps your code maintainable. You can add static analysis tools to your CI build to fail when it finds code smells. Its main selling points over plain linting are the ability to inspect quality in the context of multiple files (e.g. Detect duplications), perform advanced analysis (e.g. Code complexity), and follow the... - Source: dev.to / almost 3 years ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing CodeClimate and Zendesk, you can also consider the following products

SonarQube - SonarQube, a core component of the Sonar solution, is an open source, self-managed tool that systematically helps developers and organizations deliver Clean Code.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Codacy - Automatically reviews code style, security, duplication, complexity, and coverage on every change while tracking code quality throughout your sprints.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ESLint - The fully pluggable JavaScript code quality tool

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!