Software Alternatives, Accelerators & Startups

CodeIgniter VS Zendesk

Compare CodeIgniter VS Zendesk and see what are their differences

CodeIgniter logo CodeIgniter

A Fully Baked PHP Framework

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • CodeIgniter Landing page
    Landing page //
    2023-10-21
  • Zendesk Landing page
    Landing page //
    2024-05-06

CodeIgniter videos

PHP CodeIgniter tutorial: What is CodeIgniter and why should I use it? | lynda.com

More videos:

  • Review - Laravel vs Codeigniter - A quick comparison for you to decide
  • Review - Review Codeigniter 4

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to CodeIgniter and Zendesk)
Web Frameworks
100 100%
0% 0
Customer Support
0 0%
100% 100
Developer Tools
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CodeIgniter and Zendesk

CodeIgniter Reviews

  1. A PSR-compliant framework with diverse set of facilities and capabilities

    You can build any kinds of web apps and sites with this framework without consuming substantial server resources.

    🏁 Competitors: Lumen Framework

Top 5 Laravel Alternatives
CodeIgniter is simpler to use for the majority of developers. Laravel’s convenience is matched only by its adherence to a small set of standards and guidelines. CodeIgniter also offers improved error handling and more leeway in terms of customization. Overall, in comparison of Laravel and CodeIgniter, CodeIgniter might be the simpler choice for most web programmers.
Framework review: Laravel vs CodeIgniter
Let's start with CodeIgniter first. It focuses on performance and speed. It offers a simple, easy-to-learn syntax, making it ideal for beginners. CodeIgniter uses its own proprietary Active Record implementation for database operations, which provides a simple and intuitive way to interact with data. Unlike Laravel, CodeIgniter does not enforce a specific architectural...
Source: infinyhost.com
10 Ruby on Rails Alternatives For Web Development in 2022
Laravel is a PHP web framework that was built by Taylor Otwell in 2011 as an attempt to replace the older framework CodeIgniter that lacked some important features, like built-in customer authentication and user authorization. The current version of the framework, Laravel 8.16 has a great infrastructure of web development tools that facilitate queue monitoring, server...
The Most Popular PHP Frameworks to Use in 2021
Laravel is billed as “The PHP Framework for Web Artisans.” It was developed by Taylor Otwell, who wanted a framework with elements that CodeIgniter didn’t have, such as user authentication.
Source: kinsta.com
Top 9 PHP Frameworks For Web Development In 2021
CodeIgniter is a rapid web application development framework with a ridiculously small size. CodeIgniter 4, the latest version of CodeIgniter, is a mere 1.2 MB in size. Like Laravel, it’s open-source and boasts 18k+ stars on GitHub. Just because of how bare-bone it is, we have included it in the second position. Like several other frameworks, CodeIgniter provides a set of...

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

CodeIgniter might be a bit more popular than Zendesk. We know about 8 links to it since March 2021 and only 7 links to Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CodeIgniter mentions (8)

  • Top 12 PHP Frameworks For Web Development in 2024
    CodeIgniter is an open-source PHP framework with 18k+ stars and 7.8K forks on GitHub. It follows the Model-View-Controller (MVC) architecture and provides a structured way to create and organize code. It provides a set of libraries and an intuitive interface to accelerate PHP web app development. - Source: dev.to / 5 months ago
  • Why I selected Elixir and Phoenix as my main stack
    Over the years I have tried different frameworks, mostly in PHP, like Code Igniter (2010), ProcessWire (2014) and Laravel (2015). - Source: dev.to / over 1 year ago
  • In One Minute : CodeIgniter
    CodeIgniter is an open-source php web application framework created by EllisLab Inc and it is now a project of British Columbia Institute of Technology. The framework implements a modified version of the Model-View-Controller design pattern. It is praised for its performance and the quality of its documentation. It's currently licensed under the MIT License, although the previous version was released under the... - Source: dev.to / over 1 year ago
  • Ask HN: Web frameworks – which less popular framework are you using and why?
    It's been a long time since I wrote any PHP in anger but back when I did, I got a ton of mileage out of CodeIgniter (https://codeigniter.com/). It looks like it's still around and being actively maintained. I can quite clearly remember a number of projects that went from being just an idea to 90% functional in the span of an evening. I write Python almost exclusively now, but still pine for something like... - Source: Hacker News / about 2 years ago
  • Want to access a controller variable in config.php file in Codeigniter 3
    Could you care to elaborate on the "CI3 is dangerously out of date" statement? What exactly makes it dangerous? The last version (3.1.11) was released in 2019, and until version 4.1 a few months ago, CI3 was still the current stable version. According to codeigniter.com, "This version is in maintenance, receiving mostly just security update". Source: almost 3 years ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing CodeIgniter and Zendesk, you can also consider the following products

Laravel - A PHP Framework For Web Artisans

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

CakePHP - The Rapid Development Framework for PHP

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Django - The Web framework for perfectionists with deadlines

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!