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Coggle VS NICE inContact

Compare Coggle VS NICE inContact and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Coggle logo Coggle

Coggle is a simple, beautiful, powerful way of structuring information.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Coggle Landing page
    Landing page //
    2022-01-15
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Coggle videos

+ Add

Coggle Review - Coggle Mind Map Tool

More videos:

  • Review - Coggle It Review
  • Review - Coggle Review - Visual Mapping Review Series 2014

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Coggle and NICE inContact)

Coggle

NICE inContact

Brainstorming And Ideation
100 100%
Brainstorming And Ideation
0% 0
Communication
0 0%
Communication
100% 100
Idea Management
100 100%
Idea Management
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

Share your experience with using Coggle and NICE inContact. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Coggle and NICE inContact

Coggle Reviews

Compare The 10 Best Mind Mapping Software of 2021
Coggle’s useful features include auto-arranging branches, image uploads/attachments, a full change history, and collaborative drawing. You can download your mind maps as PDFs or image files, and you can also export as .mm and text as well as export to Microsoft Visio. Another way to share your mind maps is through embeddable diagrams, meaning that you can display your Coggle...
Source: thedigitalprojectmanager.com

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Social recommendations and mentions

Based on our record, Coggle seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Coggle mentions (12)

  • I tried and failed
    I find that reflecting on my experiences and going out of my way to really analyze the pitfalls and things done correctly helps a lot. I normally use coggle.it to mind map the whole experience overview and then which elements of the project seemed to be improvements and which parts where potentially poorly executed. I often find a lot more nuance this way than just scanning over it in my head. Source: about 1 year ago
  • How do I guide the Web dev?
    In any case, any software that can create a visualization of a tree-like diagram will do the job. I'd recommend https://coggle.it/. Source: almost 2 years ago
  • Mind Maps
    I have spent more time than I'd like to admit researching the different programs out there. Mindmup , Coggle, and Mindmesiter came the closest, but definitely not perfect. These are some of the features I am looking for:. Source: almost 2 years ago
  • Need help reviewing my thought process around organizing my data
    Did it using https://coggle.it .. I have mindmaps self-hosted too but I feel this is much easier on the eye. Source: almost 2 years ago
  • Question: is there a comprehensive list of people who are part of the fandom menace?
    Ah, because I found this mapping website called coggle.it and I was just wondering what if we made a map of including all the members of the fandom menace to see how big and how many members or connections they have, that's all really. Source: almost 2 years ago
View more

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

What are some alternatives?

When comparing Coggle and NICE inContact, you can also consider the following products

Xmind - Xmind is a brainstorming and mind mapping application.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

MindMeister - Create, share and collaboratively work on mind maps with MindMeister, the leading online mind mapping software. Includes apps for iPhone, iPad and Android.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

MindManager - With MindManager, flexible mind maps promote freeform thinking and quick organization of ideas, so creativity and productivity can live in harmony.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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