Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Cold Turkey seems to be a lot more popular than Freshdesk. While we know about 203 links to Cold Turkey, we've tracked only 12 mentions of Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I use Cold Turkey to block my habbit of scrolling time-wasting sites when I should be reflecting harder on what it is needed to solve the issue at hand. https://getcoldturkey.com/ It's almost like I need some mental space, to meditate on the solution, but that feels exhausting, so I choose sometimes to mindlessly scroll. Any other tools that I may be missing? - Source: Hacker News / 2 months ago
Cold Turkey can block websites; and also apps in the Pro version. Source: 9 months ago
Avoid all triggers. It's easier to avoid being triggered than to have self-control once you're already triggered. https://getcoldturkey.com/ You can get this and block all websites using *. Put websites you want as exceptions in the exceptions box. Have the block on for a certain period of time, then you can edit the exceptions list if you want and start the block again. Have all your showers be cold showers. When... Source: 12 months ago
In my experience, installing something like Cold Turkey on your PC (and having someone set up Screen Time with a hard-to-guess PIN on your Apple devices, if you have any) can help prevent relapses early on when the cravings are the strongest. Source: 12 months ago
I use this website blocker called cold turkey blocker. You can get it here on Cold Turkey - The Toughest Website Blocker on the Internet (getcoldturkey.com) . You can type out all porn sites that you know and put a password to it. If you are a real mf then just type gibberish as the password. It forces you download this extension on all browsers and works even on incognito mode. And the best part is IT DOESNT... Source: about 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 2 years ago
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