Collectif is an AI user research platform for SaaS that automates your research and feedback analysis. Discover insights buried in support tickets, feedback forms, sales calls, and more — in minutes, not days.
What types of data does Collectif analyze? - support tickets, - feedback, - interviews, - sales calls, - reviews, - deal reasons, - churns reasons.
How does it work? Connect the tools used across your company or upload interviews Get automatic transcripts, topic & sentiment labels, summaries, and insights generated by GPT-4 Quickly discover issues and opportunities, or even easier — ask your data questions!
How are insights generated? Each piece of data is analyzed and turned into Highlights (synthesis of information). Highlights are assigned to pre-defined Topics, like specific features or more universal things like Pricing or Customer Support. Once a week, Collectif analyzes highlights, identifying Insights (recurring themes).
Use cases: Prioritize bug fixes based on frequency in support tickets. Speed up interview analysis with transcriptions, summaries, and auto-tagging. Identify usability issues mentioned in support tickets and feedback forms. Review sales call summaries to pinpoint product-related objections. Gain deeper insight into new users’ challenges thanks to sales call analysis. Organize your research and share with other teams with ease. Identify gaps in your customer education program and help users solve their problems. Assess the general experience using sentiment from reviews and feedback forms. Define messaging and information hierarchy based on topic frequency. Find feature-specific feedback and research in a few clicks. Use feedback from lost deals to influence product direction.
Based on our record, Slack App Directory seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Integrate everything! There’s over 2500 integrations already available in the app directory: https://slack.com/apps. Source: almost 2 years ago
The Slack Google Calendar app is the third most popular app of the 2,400+ native integrations in their directory. It allows you to take basic actions for your Google Calendar events right in Slack, and simplifies managing your daily schedule so you can reallocate the wasted time switching between apps towards more high-value work. - Source: dev.to / about 2 years ago
You can always try developing your own plugins for slack or discord, maybe there’s already something for you: https://slack.com/apps https://betterdiscord.app/plugins. - Source: Hacker News / over 2 years ago
The Slack app directory is a mega-database of hundreds of integrations available to enhance collaboration and productivity for small teams up to entire enterprise organizations. These apps allow you to work simultaneously across tools to push and pull information, enhance each tool's functionality, increase adoption, and streamline communication asynchronously right from where you're already working and... - Source: dev.to / almost 3 years ago
Want to get something fancier than Slack’s native capabilities for your productivity needs? Head off to Slack’s official app directory, and pick something nifty to fit your needs! - Source: dev.to / about 3 years ago
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