Software Alternatives, Accelerators & Startups

ComplyCube VS UserGuiding

Compare ComplyCube VS UserGuiding and see what are their differences

ComplyCube logo ComplyCube

Verify your customers in under 15 seconds anywhere in the world with a cutting-edge SaaS & API platform for Identity Verification and AML/KYC compliance.
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UserGuiding logo UserGuiding

Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement.
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  • ComplyCube Landing page
    Landing page //
    2022-06-06

ComplyCube offers one of the most advanced and complete platforms in the identity verification and KYC space, helping small, large, and prominent organizations effortlessly meet their AML obligations worldwide.

ComplyCube's mission is to grow trust in the global digital economy by empowering businesses of all sizes to implement slick and resilient verification journeys that increase customer conversions, prevent fraud, and reduce onboarding costs – all without adding unnecessary friction to genuine users.

The all-in-one KYC verification platform is built upon cutting-edge AI, trusted sources, and expert human reviewers, allowing us to offer an extensive and coherent array of checks, including AML & PEP Screening, Document Authentication, Biometric Verification, Multi-bureau Checks, Address Verification, and much more.

Why ComplyCube?

❇️ Trusted by startups and big names alike, including AXA, Lycamobile, and Citi.

❇️ 98% Client onboarding rate, helping you convert more customers and grow your business.

❇️ One-stop solution for everything you need to meet your AML and KYC compliance obligations.

❇️ Global coverage of 220+ countries, 10,000+ document types, and over 3,000 data points from trusted sources and partners worldwide.

❇️ A large set of features and checks, including PEP and Sanctions Screening, Adverse Media Checks, ID Document Verification, Biometric Checks, Liveness Detection, Government Database Checks, Address Verification, and more.

  • UserGuiding Welcome users with an onboarding guide
    Welcome users with an onboarding guide //
    2024-06-14
  • UserGuiding Create product tours and walkthroughs
    Create product tours and walkthroughs //
    2024-06-14
  • UserGuiding Show all of your educational material in-app
    Show all of your educational material in-app //
    2024-06-14
  • UserGuiding Create target segments of your users
    Create target segments of your users //
    2024-06-14
  • UserGuiding Gather and track user feedback
    Gather and track user feedback //
    2024-06-14
  • UserGuiding Get detailed performance analytics
    Get detailed performance analytics //
    2024-06-14

Most users struggle to see the full value of a product within the first 14 days (if ever).

That's why we built UserGuiding, a no-code product adoption platform that helps increase activation & retention and reduce churn using many in-app walkthroughs and widgets as well as standalone Knowledge Base and Product Updates pages. Provide your users all the self-serve help they need throughout their journey, and also gather valuable insights and feedback from them with our in-app surveys to give you direction and improve your product development.

The best part? You can do it all without breaking the bank and with zero technical expertise, thanks to our drag-and-drop interface.

Try UserGuiding today to give your product adoption a huge, instant boost.

UserGuiding

$ Details
paid Free Trial $89.0 / Monthly (Basic; Guides & Checklists, Knowledge Base, In-app Surveys)
Platforms
Google Chrome Browser PHP JavaScript Wordpress Magento Shopify Firefox

ComplyCube features and specs

  • AML & Sanctions Screening: Yes
  • PEP Checks: Yes
  • Negative Media Screening: Yes
  • Watchlist Screening: Yes
  • Biometric Verification: Yes
  • Liveness Checks: Yes
  • Biometric Authentication: Yes
  • Electronic Identity Verification (eIDV): Yes
  • Electronic Know Your Customer (eKYC): Yes
  • ID Document Verification: Yes
  • Proof of Address Checks: Yes
  • Address Verification: Yes
  • Goverement Databases and Bureau Checks: Yes
  • KYC API: Yes
  • AML API: Yes
  • Age Verification: Yes
  • NFC Scanning: Yes

UserGuiding features and specs

  • User Onboarding Guides: Yes
  • Hotspots: Yes
  • Onboarding Checklists: Yes
  • Knowledge Base: Yes
  • Resource Centers: Yes
  • Product Updates Page: Yes
  • In-App Surveys: Yes
  • NPS Surveys: Yes
  • User Engagement Analytics: Yes
  • User Identification: Yes
  • Audience Segmentation: Yes
  • No-code: Yes
  • Custom Attributes: Yes
  • Weekly Reporting Emails: Yes
  • Custom CSS: Yes
  • Google Analytics Integration: Yes
  • Hubspot Integration: Yes
  • Slack Integration: Yes
  • Intercom Integration: Yes
  • Mixpanel Integration: Yes
  • Multiple Team Members: Yes
  • Multiple Domains: Yes

ComplyCube videos

ComplyCube Mobile SDK Demo - Easy and Secure Identity Verification

UserGuiding videos

Customer Stories #1 - Onboarding New Users of SaaS Company

More videos:

  • Tutorial - UserGuiding University #1
  • Demo - 🌟 UserGuiding - Onboard your new users, without any coding! 🌟
  • Review - UserGuiding Review - Create Guided Onboarding Guides With ZERO Code - Great For Course Creators
  • Demo - Connecting the Dots - learn how to apply UserGuiding to a real project

Category Popularity

0-100% (relative to ComplyCube and UserGuiding)
Security & Privacy
100 100%
0% 0
User Onboarding And Engagement
Identity Verification And Protection
User Engagement
0 0%
100% 100

User comments

Share your experience with using ComplyCube and UserGuiding. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare ComplyCube and UserGuiding

ComplyCube Reviews

  1. Perfect experience so far

    ComplyCube makes it easy to verify identities and stay compliant with regulations. It helps businesses onboard customers smoothly while following the rules. With simple tools to check identities and manage risks, ComplyCube is a great choice for any company needing to keep things legal and straightforward.

    👍 Pros:    User-friendly interface:|Customization|Efficiency
    👎 Cons:    Cost|Customer support
  2. Really impressive through and through!

    This was one of the most pleasant SaaS integrations I've ever experienced. Simple documentation, quick engagement from Sales all the way to Support. We wanted to launch our product in two countries, then scale to 16 within 4 months. ComplyCube was extremely supportive and provided us with KYC strategy and a platform that's flexible and useful for our business needs. Very pleased!

    🏁 Competitors: SwiftDil, Onfido, MetaMap, Yoti, GetID, Sumsub, Passbase, Ondato
    👍 Pros:    Easy to use|Simple yet powerful and efficient tool|Excellent support|Impressive ui|Easy integration|Comprehensive data
    👎 Cons:    Nothing that i can think of.
  3. Amazing identity verification platform and team!

    We've tried several SaaS platforms in the identity verification space, but we were left frustrated with complicated integration steps and not particularly unhelpful support and sales.

    ComplyCube (and shoutout to Vic and Lucas) were brilliant from the get-go! The API documentation is rich and easy to follow. Integrations took us a couple of hours and our clients are breezing through the onboarding process keep it up guys!

    🏁 Competitors: SwiftDil, Shufti Pro, Veriff, Passbase, Onfido, Yoti, Sumsub
    👍 Pros:    Excellent customer service|Super fast|Cost-effective plans|Global coverage|Iso-certified solution|Easy integration
    👎 Cons:    Large-volume pricing is not public, and we had to speak to the sales team to get a quote

Discover the Top 5 Identity Verification Providers in 2023
Onfido and ComplyCube stand out by having one of the broadest range of features on the market, including but not limited to sanctions & PEP screening, document verification, biometric authentication, device intelligence, and more. However, it is worth noting that some of the advanced features offered by Onfido are exclusively available to enterprise customers, whereas their...

UserGuiding Reviews

15 best user onboarding software you need to try in 2023
UserGuiding is a no-code platform where no coding is required to get up and running, and the walkthroughs are interactive, moving at the pace of each user. Hotspots are a popular feature – highlighted portions of the screen with short explanations, which the user can read and digest before moving to the next section.
8 Best Usetiful Alternatives and Competitors That Are More Professional
UserGuiding’s Analytics dashboard gives you actionable insight on the performance of your onboarding content. UserGuiding allows you to track view and completion data for each guide, tooltip, hotspot, checklist, and resource center – while also giving you information about daily active users, and satisfaction scores.
Source: userguiding.com
Top alternatives to UserGuiding
Pricing - Userguiding limits their plans by number of Monthly Active Users. While this is a widespread approach in the SaaS industry, it is very restricting and unfair. In many cases, one may want to run tours only on a fraction of the customer base, thus overpaying for the rest of the users who may never interact with content from Userguiding. “The price is a bit high. It...
Appcues Alternatives and Competitors
Miraç is Content Editor of UserGuiding, a code-free product walkthrough software that 2000+ companies trust in their user onboarding.

Social recommendations and mentions

Based on our record, UserGuiding seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ComplyCube mentions (0)

We have not tracked any mentions of ComplyCube yet. Tracking of ComplyCube recommendations started around Jun 2022.

UserGuiding mentions (2)

  • What tool are you using for walk-thru / onboarding wizard? (Pendo, WalkMe, Appcues, etc)
    I do some work with https://userguiding.com/ and I find them to be a good compromise between features and pricing. It's one of the more affordable user onboarding platforms out there but comes in packed with functionalities, and it looks nice, too. Source: over 2 years ago
  • Similar product launched before us
    Use user guides to onboard customers flawlessly (https://userguiding.com/). Source: over 3 years ago

What are some alternatives?

When comparing ComplyCube and UserGuiding, you can also consider the following products

Onfido - Onfido is the data-driven platform for intelligent background checking.

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Sumsub - One verification platform to secure the whole user journey

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

Veriff - Smart and scalable identity verification.

Usetiful - Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.