Software Alternatives, Accelerators & Startups

Conceptboard VS Zendesk

Compare Conceptboard VS Zendesk and see what are their differences

Conceptboard logo Conceptboard

Instant Whiteboards for Teams & Projects

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • Conceptboard Landing page
    Landing page //
    2023-08-17
  • Zendesk Landing page
    Landing page //
    2024-05-06

Conceptboard videos

Conceptboard Demo

More videos:

  • Tutorial - Conceptboard Tutorial: Beginners' Guide

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Conceptboard and Zendesk)
Digital Whiteboard
100 100%
0% 0
Customer Support
0 0%
100% 100
Team Collaboration
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Conceptboard and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Conceptboard and Zendesk

Conceptboard Reviews

The 11 best online whiteboards
Conceptboard is a great choice if you're looking for a whiteboard to use with a team when creating large, complex drawings like storyboards or a multi-page design revision. In addition to adding drawings, text, and shapes, you can embed video and audio content. Whiteboard collaborators can converse via chat, leave comments on the board itself, and even assign tasks to each...
Source: zapier.com
Top 10 Digital Whiteboard Software for Team Collaboration
Whether you work in marketing, product development, strategy or project planning, Conceptboard gives you the much needed virtual space to collaborate and bring ideas together. Whether you’re working on product packaging or coordinating multiple projects, Conceptboard lets you speed up the review and approval process.
Source: blog.bit.ai
Google Jamboard too pricy? Here are 4 low-cost virtual whiteboard app alternatives
Conceptboard seeks to serve the enterprise. The service lets you connect to cloud storage services, such as Box, Dropbox, and OneDrive, and, once connected, lets you insert files (e.g. Word, Excel, PowerPoint, PDFs, and more) to your board. Conceptboard includes video conferencing, so you can see and talk to your colleagues as you work on your board. When you're ready, you...

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk should be more popular than Conceptboard. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Conceptboard mentions (3)

  • Tools for retrospective
    We used https://scrumlr.io/ and https://metroretro.io/ for quite a while, before we switched to https://conceptboard.com/. Source: over 2 years ago
  • Playing without a VTT
    Conceptboard.com I subscribed at 8$ a month because we went over the object limit once. But no one else needs to pay. Drop in pdfs or any screenshot off the net. Draw all over it. Easy peasy. Source: almost 3 years ago
  • Looking for a Proyect Managment tool (kind of)
    Actually Microsoft's digital collaborative whiteboard might be better than trello, although both are free. The collaborative nature and the ability to attach the documents visually would make it a pretty good fit. Tons of others out there like miro.com, conceptboard.com ryeboard.com that have varying levels of "free" but I think if it's purely word docs you're working with, sticking with the Microsoft universe... Source: over 3 years ago

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Conceptboard and Zendesk, you can also consider the following products

Miro - Scalable, secure, cross-device and enterprise-ready team collaboration tool for distributed teams. Join 2M+ users & 8000+ teams from around the world.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Mural - MURAL is a visual collaboration workspace for modern teams.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Stormboard - Stormboard empowers data-driven companies to turn their unstructured whiteboards into data-rich collaborative workspaces; enabling data-driven decisions and efficient processes — often eliminating the need for meetings entirely.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!