Software Alternatives, Accelerators & Startups

ContractorPlus VS LiveAgent

Compare ContractorPlus VS LiveAgent and see what are their differences

ContractorPlus logo ContractorPlus

Everything home service contractors need in one app.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • ContractorPlus Landing page
    Landing page //
    2023-10-14

Collaborative app for home improvement contractors. Estimates, Invoices, Payments. Financing. Post-Inspections, Shopping Lists, Time & Mileage Tracking, Dispatching. Work Orders. True Team Collaboration. Contractor+ helps you unite your team and grow your service business with ease.

Other "freemium" apps limit you to just 5 documents a month. Not Contractor+.

Other "premium" apps force you to pay for 15 seats just to get all the features and benefits you need. Not Contractor+.

Contractor+ grows as you grow. We understand what it's like to be a small business, so we're here to help you unlock your growth and take your business to new heights.

  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

ContractorPlus features and specs

  • Estimation: Yes
  • Invoicing: Yes
  • Payments: Yes
  • Financing: Yes
  • Scheduling: Yes
  • Time & Mileage Tracking: Yes
  • Team Collaboration: Yes
  • CRM: Yes
  • Leads: Yes
  • Live Map / Tracking: Yes
  • Client Hub: Yes
  • FREE AI Generated Website: Included
  • Contracts: Yes
  • Automations: Yes
  • Custom Fields: Yes
  • Work Orders: Yes
  • Change Orders: Yes
  • Certificates of Completion: Yes
  • Cost Data: Yes

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

ContractorPlus videos

Rands Mechanical LOVES Contractor+

More videos:

  • Demo - Contractor+ gives you SUPERPOWERS!
  • Demo - Contractor+ Overview
  • Demo - SKYROCKET Your Business Using Contractor+ App!

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to ContractorPlus and LiveAgent)
Project Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Finance
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing ContractorPlus and LiveAgent.

What makes your product unique?

ContractorPlus's answer

Other apps are either extremely limited or extremely expensive. Contractor+ delivers the best value at the best price.

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

ContractorPlus's answer

With Contractor+, you aren't limited or restricted. You can do everything you need to do and only pay for what you absolutely need.

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

ContractorPlus's answer

The founder grew up spending his summers working with his mother, a licensed general contractor in Ohio. In his 20's he started a handyman service and remodeling business to service his property management company. He discovered how property managers and general contractors and trade contractors all work together and collaborate, and was inspired to create the solution that would bring them all together.

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

ContractorPlus's answer

AWS RDS, AWS EC2, AWS Elastic Search, React Native, PHP, Java, Swift

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ContractorPlus and LiveAgent

ContractorPlus Reviews

We have no reviews of ContractorPlus yet.
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LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    ๐Ÿ Competitors: Zendesk, Freshdesk
    ๐Ÿ‘ Pros:    Easy to use|Easy integration|Automation and custom functions
    ๐Ÿ‘Ž Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgentโ€™s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgentโ€™s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

What are some alternatives?

When comparing ContractorPlus and LiveAgent, you can also consider the following products

Payable - Easily manage and pay your contractors

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Kanda - Affirm for general contractors

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Joist - Joist is a mobile application to manage estimates, invoicing and accounting for contractors.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.