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CounterMail VS Front

Compare CounterMail VS Front and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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CounterMail logo CounterMail

Countermail is a web-based email service. It is hosted in Sweden. Its focus is on privacy.

Front logo Front

The platform for exceptional customer service at scale.
Visit Website
  • CounterMail Landing page
    Landing page //
    2021-09-27
  • Front Landing page
    Landing page //
    2023-07-31

CounterMail videos

No CounterMail videos yet. You could help us improve this page by suggesting one.

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Front videos

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How Front transforms your inbox into a customer communication hub | Front Product Demo

More videos:

  • Review - Meet Front, the easiest way to manage email with your team
  • Review - Is This The NEXT BIG Survival Game? The Front Gameplay Preview
  • Review - The Front | Steam Reviews say it's good AND IT IS!
  • Review - The Front - A PC Gaming Masterpiece or Miss?
  • Review - The Front - First Look!
  • Review - What is Front?

Category Popularity

0-100% (relative to CounterMail and Front)

CounterMail

Front

Email
100 100%
Email
0% 0
Help Desk
0 0%
Help Desk
100% 100
Email Clients
100 100%
Email Clients
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CounterMail and Front

CounterMail Reviews

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Front Reviews

Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Front is a great email marketing tool, but it isn't a complete service desk for customer support. If you're looking for a help desk software that's customizable to your needs, then our list on the best Front alternatives is a good place to start.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
Front relies on third-party integrations to equip its platform with multiple channels. The platform doesn’t have a native voice or text app, help center, or knowledge base. Fewer communication channels can create roadblocks for customers who want to connect on their preferred channels.
Source: www.zendesk.com
10 Best Alternatives to Microsoft Outlook to Try in 2023
Front calls itself a customer communication platform, but it offers a lot of the same functionality as some of the email clients and providers on this list. It's a shared inbox solution that helps your team manage email, chat, social media, and SMS marketing in a single, convenient platform.
Source: mysignature.io
11 Top Outlook Alternatives to Try
As you can probably tell, Front is aimed at business use, so there’s no free or individual plan. It is perfect for B2B email marketing.
Source: kinsta.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Front's team inboxes can work for more than email, too. It includes built-in Twitter and Facebook integrations that allow users to view mentions and messages and then reply right from Front. Or, you can connect it to your Twilio, Truly, or Intercom to add an inbox for SMS messages, phone calls, and chat messages. Each one lives in its own inbox, with the familiar email-style...
Source: zapier.com

Social recommendations and mentions

Based on our record, Front should be more popular than CounterMail. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CounterMail mentions (3)

  • CTemplar replacement
    Ctemplar was, for privacy concerns and security the number one, I'm looking for https://countermail.com but I don't know a signle person using this service who can send me an invite code. Privacy is dead 💀 that's so terrible... Source: about 2 years ago
  • Countermail is the worst
    I had in mind, since the previous big 3-days-long issue in early 2021, to switch all my "countermail.com" addresses to my own domain. I will, very likely. My aim is not to renew Countermail in Spring 2022. Source: about 3 years ago
  • Countermail invitation code?
    Is there any Countermail users? Tempted with security and privacy features, but the service requires invitation. Source: about 3 years ago

Front mentions (18)

  • User for Solely BCC Email Logging?
    I considered trying to use one of the integration user licenses ($10 a month) or maybe something else? These emails are coming from the "Front" email service (front.com). Source: 7 months ago
  • Share your Dock! I'll go first
    Google image search say it's this: https://front.com/. Source: about 1 year ago
  • Web-based Shift/Front alternative for ChromeOS?
    I also googled "Shift alternatives" and found front.com which has a web application. Source: about 1 year ago
  • Integration W/ Live Chat Box On Website
    I agree with others in this thread that app-based is probably the way to go - especially if you're just building for one person. Just be sure she enables push notifications with the same settings as SMS. Others have mentioned Frontline (FYI: this product is end-of-sale), Crisp, and SpokePhone. I would also add Front as a potential app to check out as they have similar functionality. Source: over 1 year ago
  • Help me find Better CRM, webchat, invoicing, accounting software
    For the inbox with messages, email, sms and web chat, I think Front may be what you're looking for. Source: over 1 year ago
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What are some alternatives?

When comparing CounterMail and Front, you can also consider the following products

Inbox.lv - Inbox.lv Mail

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

eclipso Mail Europe - Privacy first. Your Email. Your Cloud. Your Office. Simplify your life with eclipso, the safe & central place to organize and share your emails, photos, files, contacts, calendar events and more.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Webmail.ca.za - Free email, file storage, sms and more.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

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