Software Alternatives, Accelerators & Startups

Countly VS Zoho CRM

Compare Countly VS Zoho CRM and see what are their differences

Countly logo Countly

Product Analytics and Innovation. Build better customer journeys.

Zoho CRM logo Zoho CRM

Omnichannel CRM for Businesses of all sizes
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  • Countly Landing page
    Landing page //
    2023-07-30

Countly is a product analytics solution and innovation enabler that helps organizations track product performance and user journey and behavior across mobile, web, and desktop applications. Ensuring privacy by design, it allows organizations to innovate and enhance their products to provide personalized and customized customer experiences, and meet key business and revenue goals.

Track, measure, and take action - all without leaving Countly.

  • Zoho CRM Landing page
    Landing page //
    2022-03-09

Zoho CRM empowers small to large-sized organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system. Zoho has over 40 in-built app integrations and 500+ third-party extensions to choose from. More than 60 million users worldwide trust Zoho.

Zoho CRM

Website
zoho.com
$ Details
freemium $14.0 / Annually ($14 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android iPhone
Release Date
1996 June

Countly features and specs

No features have been listed yet.

Zoho CRM features and specs

  • Sales Force Automation: Lead, Deal and Contact Management; Workflow Automation
  • Process Management: Sales Process Builder; Processing Rules
  • Omnichannel: Email; Telephony; Social; Customer Portals
  • Analytics and Reporting: Reports; Analytical Components; Capabilities
  • Sales Enablement: Quotes and Finance; Partner Portals; Calendar; G Suite and Office 365
  • Performance Management: Forecasting; Currencies; Territory Management; Gamification
  • Predictive Intelligence: Lead and Deal Prediction; Macro Suggestions; Zia Voice
  • Customization: Layouts; Custom Components; Views and Filters; Global Selling
  • Marketing Automation: Customer Segmentation; Lead Nurturing; Google Ad Integrations; Event Management
  • Team Collaboration: Yes
  • Mobile Apps: Yes
  • Security: Roles, Profiles, Teams; Data Security; Compliance
  • Developer Platform: REST API; Widgets; Web and Mobile SDK; Functions

Countly videos

Countly Community Edition

Zoho CRM videos

Get to know Zoho CRM

More videos:

  • Review - Zoho CRM vs. Salesforce Sales Cloud
  • Review - ZOHO CRM Review - CRM software review
  • Review - Zoho CRM Review (2019) - Yes, It's Cheap. But Is It Also Good?
  • Review - Zoho CRM 2021 Review: What Is It, Key Features, Pros And Cons, And More
  • Review - Zoho CRM Review 2021
  • Review - Zoho CRM Review: Good value, but flawed a lot of non-essential ways
  • Tutorial - How to use Zoho CRM | Free CRM Software for Small Business [2023]

Category Popularity

0-100% (relative to Countly and Zoho CRM)
Analytics
100 100%
0% 0
CRM
0 0%
100% 100
Web Analytics
100 100%
0% 0
Sales
0 0%
100% 100

User comments

Share your experience with using Countly and Zoho CRM. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Countly and Zoho CRM

Countly Reviews

Top 5 open source alternatives to Google Analytics
Heavily targeting marketing organizations, Countly tracks data that is important to marketers. That information includes site visitors' transactions, as well as which campaigns and sources led visitors to your site. You can also create metrics that are specific to your business. Countly doesn't forgo basic web analytics; it also keeps track of the number of visitors on your...
Source: opensource.com
Find the Best Mixpanel Alternatives for Your Product Team
While Countly is a great option for security-conscious product teams, it still requires manual event setup. Pricing starts with an open source, free-forever plan that’s extensible with the right engineering resources. However, Countly doesn’t have a way for less technical users to easily get started.
Source: heap.io
On Migrating from Google Analytics
The initial installation of Countly isn't too difficult. They offer a pretty convenient One-Liner Countly Installation script. According to the documentation they suggest a server with 2GB of RAM. I ran Countly on such a server for several months, but eventually downgraded to a server with 1GB of RAM, and haven't encountered any issues so far.

Zoho CRM Reviews

  1. Web-based online office suite

    Zoho CRM empowers SMBs & enterprises with a 360º customer relationship lifecycle management solution. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.


Top 9 Best Copper CRM Alternatives for Businesses in 2023
Zoho CRM is one of several programs available in Zoho’s app ecosystem, which is similar to Salesforce’s app exchange. Zoho CRM’s reporting is solid, allowing users to report across products, locations, and applications. The CRM provides basic contact management as well as automation, such as transforming website visitors into leads.
Source: magenest.com
Top 21 Salesforce’s Competitors and Alternatives
Zoho offers a cloud-based CRM designed to help businesses create, manage, and organize data to boost sales and revenue. The company attracted more than 10 million users in 2020, reaching over 60 million users. For full-year 2021, Zoho’s revenue surged to $690 million.
14 Best Copper CRM Alternatives to Use in 2022
Zoho CRM is a reliable Copper CRM alternative that helps you engage with customers more effectively. You can connect with your prospects and customers using their preferred communication channels, including emails, social media, etc. Zoho CRM helps conserve time and resources by automating time-consuming tasks. Real-time reporting and analytics help you track relevant KPIs...
10 Best eCommerce CRM Softwares | eCommerce Solutions 2020
Many companies use this CRM tool to help out their customers. We love how you can link Zoho CRM to your Facebook and Twitter pages - this could be especially useful for eCommerce stores that focus on these areas to market their company.
What is CRM?
Zoho was born as an Open source alternative to Saleforce. Once it achieved a relevant market share, it switched to a closed cloud model. It is tremendously similar in its operation and characteristics, its differential point being the slightly lower price.
Source: prokom.es

Social recommendations and mentions

Based on our record, Countly should be more popular than Zoho CRM. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Countly mentions (6)

  • Want your dedicated (and managed) product analytics server?
    Hello HN, founder of Countly (https://count.ly) here. As you might know, we are the creators of one of the first open-source product analytics platforms that has 10+ SDKs for mobile, desktop and web applications. We've been working on a new SaaS, myCountly, to help you launch your own Countly servers in any location, so your user data stays close to home. We are going to do an alpha launch soon, and looking for... - Source: Hacker News / over 1 year ago
  • Which crash reporting platform do you use for your Vue apps?
    Is countly still operational? Can't connect to their website https://count.ly/. Source: almost 2 years ago
  • Ask HN: Best alternatives to Google Analytics in 2021?
    Always surprised more people don’t use countly. Runs nice in docker or digital ocean. https://count.ly. Been self hosting it for years with few issues. - Source: Hacker News / over 2 years ago
  • Open Source Analytics Stack: Bringing Control, Flexibility, and Data-Privacy to Your Analytics
    Countly (website, GitHub) is also an open-source product analytics platform that is designed primarily for marketing organizations. It helps marketers track website information (website transactions, campaigns, and sources that led visitors to the website, etc.). Countly also collects real-time mobile analytics metrics like active users, time spent in-app, customer location, etc., in a unified view on your dashboard. - Source: dev.to / over 2 years ago
  • Google Analytics deleted my entire account because I didn't log in for 60 days
    Self-hosted alternatives to Google Analytics include: Matomo, open core with a broad feature set: https://matomo.org Countly, open core with desktop and mobile tracking: https://count.ly/ Plausible, open source with a simple feature set: https://plausible.io. - Source: Hacker News / about 3 years ago
View more

Zoho CRM mentions (1)

  • Program for managing missed call messages?
    Another option would be zoho.com/crm. We used this one at a much smaller firm that I worked at (5 attorneys, 3 paralegals, 1 secretary). Source: over 1 year ago

What are some alternatives?

When comparing Countly and Zoho CRM, you can also consider the following products

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Mixpanel - Mixpanel is the most advanced analytics platform in the world for mobile & web.

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.

Amplitude - Mobile analytics: come with questions, leave with answers

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.