Software Alternatives, Accelerators & Startups

Crazy Egg VS Usersnap

Compare Crazy Egg VS Usersnap and see what are their differences

Crazy Egg logo Crazy Egg

Through Crazy Egg's heat map and scroll map reports you can get an understanding of how your visitors engage with your website so you can boost your conversion rates.

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
  • Crazy Egg Landing page
    Landing page //
    2023-01-13

  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

Crazy Egg features and specs

No features have been listed yet.

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

Crazy Egg videos

Ecommerce Optimization: Intro to Crazy Egg

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Category Popularity

0-100% (relative to Crazy Egg and Usersnap)
Web Analytics
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Analytics
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

User comments

Share your experience with using Crazy Egg and Usersnap. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Crazy Egg and Usersnap

Crazy Egg Reviews

The best Hotjar alternatives & competitors, compared
Crazy Egg is a heatmap and optimization platform tool for small business owners and marketers – it's popular among e-commerce businesses who run Shopify stores. It's best for its heatmaps, but it also includes basic replay, A/B testing, and website analytics tools. It's ideal for nontechnical users who want to optimize their websites and drive conversions.
Source: posthog.com
11 Hotjar alternatives and competitors in 2024
Crazy Egg provides similar product analysis features to Hotjar, as well as a number of additional solutions—such as A/B testing, error tracking, and traffic analysis. Given that Hotjar separates pricing by functionality, Crazy Egg is a more affordable option overall.
Source: maze.co
12 Hotjar alternatives for website and mobile app analytics
While both tools have heatmaps and screen recordings, Crazy Egg doesn’t capture every user session on your website. Instead, they sample your traffic, and you can choose the rate at which the sampling happens. As a result, Crazy Egg’s quantitative analytics capabilities are more limited than Hotjar’s.
Top 10 CRO Tools to Boost Conversions for Free in 2023
Are you looking for a website recording tool? Crazy Egg is one of the conversion rate optimization tools that claim to analyze your site data. Like any other CRO tool, CrazyEgg is equipped with session recordings and heatmaps to boost your web conversions.
Source: aigrow.me
15 Best A/B Testing Tools And Software (2021 List)
You can carry out your changes to your website in mere 5 minutes using Crazy Egg. This is how it is. This website optimization tool offers A/B testing to its subscribers. You can also use other usability testing tools such as Snapshots, Heatmaps, and Recordings to better understand your customers.

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Social recommendations and mentions

Based on our record, Usersnap seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Crazy Egg mentions (0)

We have not tracked any mentions of Crazy Egg yet. Tracking of Crazy Egg recommendations started around Mar 2021.

Usersnap mentions (4)

What are some alternatives?

When comparing Crazy Egg and Usersnap, you can also consider the following products

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Marker.io - Visual feedback and bug reporting tool for websites

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Lucky Orange - Get into the minds of your customers by watching them navigate your site and chatting with them as they do so.