Software Alternatives, Accelerators & Startups

Crisp Chat VS Webiny

Compare Crisp Chat VS Webiny and see what are their differences

Crisp Chat logo Crisp Chat

Multi-channel customer support software

Webiny logo Webiny

The Enterprise CMS platform that you can host on your cloud
  • Crisp Chat Landing page
    Landing page //
    2023-03-07

Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:

Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)

Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.

  • Webiny Landing page
    Landing page //
    2022-11-21

Open-source serverless enterprise CMS platform. Includes a headless CMS, page builder, form builder, and file manager. Easy to customize and expand. Deploys to AWS.

Crisp Chat

Website
crisp.chat
$ Details
freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
Platforms
Browser Android Windows iOS Mac OSX REST API JavaScript PHP Shopify Wordpress
Release Date
-

Webiny

Website
webiny.com
$ Details
freemium
Platforms
Web REST API Cloud Amazon GraphQL API JavaScript TypeScript Node JS ReactJS AWS
Release Date
2018 June
Startup details
Country
United Kingdom
City
London
Employees
1 - 9

Crisp Chat features and specs

No features have been listed yet.

Webiny features and specs

  • Advanced Publishing Workflow: Yes
  • headless cms: Yes
  • Page Builder: Yes
  • Form builder: Yes
  • File manager: Yes
  • Multi-tenant: Yes
  • OKTA integration: Yes
  • Advanced roles and permissions: Yes

Crisp Chat videos

No Crisp Chat videos yet. You could help us improve this page by suggesting one.

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Webiny videos

How To Write Content and Create Models

More videos:

  • Demo - How to Create New Fields for the Headless CMS
  • Review - Webiny - Serverless CMS
  • Review - Join The Serverless CMS Revolution For Your Next Website With Webiny (Onboarding and Review)

Category Popularity

0-100% (relative to Crisp Chat and Webiny)
Customer Support
100 100%
0% 0
Developer Tools
0 0%
100% 100
Live Chat
100 100%
0% 0
CMS
0 0%
100% 100

User comments

Share your experience with using Crisp Chat and Webiny. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Crisp Chat and Webiny

Crisp Chat Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Crisp is another chatbot software and a great free alternative to ManyChat. The platform allows you to score potential customers, route conversations to appropriate teams, and tailor messaging based on visitor choices using an intuitive chatbot editor. A code-free chatbot builder seamlessly sends information to Crisp CRM or your preferred CRM.
Source: sendpulse.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Another powerful Tawk.to free alternative is Crisp, which enables your website to work 7/24 and in many languages. Remember developing customer experiences should tend to be seamless. Another exciting thing about Crisp is in-chat games for customers while waiting for an agent. Crisp also provides a combination of live chat software and chatbots, CRM, and a knowledge base.
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp’s name seems to refer to the design of its chatbot interfaces. The popup chat is indeed very crisp, being the platform’s most well-received feature. Many customers find the entire Crisp experience to be surprisingly straightforward.
Source: www.tidio.com
"Pay 880$ per month" - Intercom
Are you saying about CRISP CRM plan. As per their features they offer much more in automated campaign and lead management. We were planning to go with that.

Webiny Reviews

We have no reviews of Webiny yet.
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Social recommendations and mentions

Based on our record, Crisp Chat should be more popular than Webiny. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Crisp Chat mentions (7)

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Webiny mentions (4)

  • Struggling to find the right CMS choice for an ecommerce project
    Even Strapi needs to be hosted somewhere, and that usually involves a recurring fee. I've had great success over the past 2 years building blogs using http://webiny.com, and because they get low traffic, I've only ever had 1 bill from AWS that was around 80 cents US. Source: almost 2 years ago
  • I am looking for a (open-source) headless cms to use for small to medium client projects.
    Strapi is awesome, I've been a fan of the project since its early days. However, I've been closely watching Webiny too. It's easier to host because you don't have to worry about running Docker containers or installing MongoDB on your local machine. Instead you put it on your AWS account (can be done with a few clicks), define your content models once it's there and you then only pay for usage. http://webiny.com. Source: about 2 years ago
  • What’s your top CMS choice?
    Yeah I hear you, SAAS CMS platforms can get prohibitively expensive really quickly after the initial free tier expires. I've found hosting Strapi (or similar) on Heroku has saved me the cost of keeping a server instance running, which usually would cost $5-10 per month. However, the most cost effective for me so far has been Webiny. It's serverless so you install it on AWS and typically don't pay as much (if... Source: over 2 years ago
  • What should I use to build my new project?
    Otherwise if you want a framework to build on, there's Redwood (which works particularly well on Netlify and Vercel) or Webiny (for AWS, Azure and others). - Source: dev.to / almost 3 years ago

What are some alternatives?

When comparing Crisp Chat and Webiny, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Serverless - Toolkit for building serverless applications

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Ionic Creator V2 - Build better mobile apps, faster

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Payload CMS - Headless CMS and Application Framework built with Node.js, React and MongoDB