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Critical Mention VS Dialpad

Compare Critical Mention VS Dialpad and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Critical Mention logo Critical Mention

Track. Measure. Share. Grow.

Dialpad logo Dialpad

Switch is a cloud-based phone system built for Google Apps users.
  • Critical Mention Landing page
    Landing page //
    2023-05-27

Search TV, radio, online news and social media in real-time with the industry's fastest media monitoring service. Search results are easily analyzed, turned into actionable data and shared using Critical Mention's comprehensive and reliable platform.

24/7/365 customer support included with every subscription.

  • Dialpad Landing page
    Landing page //
    2023-05-12

Critical Mention

Website
criticalmention.com
Pricing URL
Official Critical Mention Pricing
$ Details
paid
Platforms
Browser Web Slack Google Chrome Firefox Safari
Release Date
-
Edit details

Dialpad

Website
dialpad.com
Pricing URL
Official Dialpad Pricing
$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
City
San Francisco
Founder(s)
Alex Cornell
Employees
500 - 999
Edit details

Critical Mention features and specs

  • Easy to Set-up and use: Yes
  • Clean UI: Simple and intuitive user interface for rapid and accurate search
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Easy to Set-up and use: Api integration
  • Integrations: Slack

Dialpad features and specs

No features have been listed yet.

Critical Mention videos

+ Add

Critical Mention - Demo

More videos:

  • Review - Welcome to the New Critical Mention
  • Review - Critical Mention - An Overview

Dialpad videos

+ Add

5 Killer Cloud Phone System Features of Dialpad | Cloud Based Phone System PABX

More videos:

  • Review - Test Drive Dialpad Today!
  • Review - Dialpad: 5 Fast Facts

Category Popularity

0-100% (relative to Critical Mention and Dialpad)

Critical Mention

Dialpad

Media Monitoring
100 100%
Media Monitoring
0% 0
Communication
0 0%
Communication
100% 100
Reputation Management
100 100%
Reputation Management
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

Share your experience with using Critical Mention and Dialpad. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Critical Mention and Dialpad

Critical Mention Reviews

10 Affordable News Monitoring Tools to Keep You in the Know
Critical Mention is another news monitoring tool which covers TV, radio, social media, and the Internet. The tools supports broadcast monitoring, online news monitoring, and social media monitoring, too.
Source: brand24.com
22 PR Tools for Monitoring & Managing Media Relations in 2020
Critical Mention is a media tracking tool where you can search TV, radio, online news, and social media to monitor mentions of your brand and trending topics relevant to your client. With this service, you can clip and share broadcast coverage and analyze the outlet's audience and reach. Subscriptions to the site come with 24/7 support and account management.
Source: blog.hubspot.com
The best free and paid online monitoring tools for PR right now
“PR professionals at organizations both large and small rely on Critical Mention’s lightning fast platform year after year to quickly and easily alert them to coverage in real-time from 2,200 global TV and radio signals, millions of online news sources from 270 countries in 91 languages as well as social media. Reporting and sharing is done in minutes, and dedicated 24/7/365...
Source: resolution.coveragebook.com

Dialpad Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Dialpad also integrates with popular CX tools, like HubSpot, Salesforce, and Zendesk, tying them all together into a single pane of glass. Setting up a new contact center with Dialpad takes just a few minutes. You can also add and remove agents, manage phone numbers more quickly and easily, right from your Dialpad account. This allows your business to scale easily with DialPad.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Dialpad is a unified communications platform that connects your teams through voice, video, messages, and online meetings. It provides advanced features to streamline your business communications and improve productivity.
Source: aircall.io
Top 10 VoIP providers in 2022
Dialpad is a cloud-based communications platform driven by artificial intelligence and developed entirely on the Google Cloud Platform. Dialpad Talk is a corporate phone solution that offers unrivaled flexibility, mobility and security. Dialpad Talk is available in three service options, each with a different fee structure, depending on the services provided. All plans...
Source: voip.review
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
As we mentioned earlier, Dialpad’s Real-time Assist cards can pop up automatically on agents’ screens with tailored notes on tricky questions. But that’s not all it can do. Dialpad’s AI can transcribe calls—also in real time, with a high level of accuracy.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Dialpad focuses on inbound and outbound calls, so it’s an effective call center platform for businesses that only want to offer phone support. As with most call center software, Dialpad’s contact center app includes call recording, monitoring and transcriptions. There isn’t a ticket system or omnichannel support, but Dialpad integrates well with Salesforce and Zendesk, so...
Source: www.forbes.com

What are some alternatives?

When comparing Critical Mention and Dialpad, you can also consider the following products

Meltwater - Media monitoring, social media monitoring & media Intelligence products & tools help companies grow and build brands by listening, understanding, engaging and benchmarking their customers, markets and social business communities.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

TVEyes - Founded in 1999, TVEyes' mission is to be the global search engine for TV and radio coverage. No matter where it appears in the world, if it aired on TV, you’ll find it on TVEyes.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

mention - Media monitoring made easy with Mention. Create alerts on your name, brand, competitors and be informed in real-time of any mention on the web and social networks

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

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