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Critical Mention VS SupportYourApp

Compare Critical Mention VS SupportYourApp and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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  3. » Reviews
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Critical Mention logo Critical Mention

Track. Measure. Share. Grow.

SupportYourApp logo SupportYourApp

Connecting talented people with the blooming IT industry to help them grow faster by outsourcing support.
  • Critical Mention Landing page
    Landing page //
    2023-05-27

Search TV, radio, online news and social media in real-time with the industry's fastest media monitoring service. Search results are easily analyzed, turned into actionable data and shared using Critical Mention's comprehensive and reliable platform.

24/7/365 customer support included with every subscription.

  • SupportYourApp Landing page
    Landing page //
    2022-09-14

SupportYourApp is a Support-as-a-Service company that provides secure technical and customer support for growing startups and tech companies around the globe.

Our mission is to make the first customer a forever customer. We accomplish it by providing secure customer care powered by human empathy and tech solutions exceeding the in-house-like quality of service.

We offer: 12 years of experience

1200 professionals on a team 250+ clients from over 30 countries 55 operational languages PCI/DSS L1 Service Provider ISO/IEC 27001:2013 certification GDPR-, CCPA-, and HIPAA-compliance Amazing team connectivity and responses within 24 h Refined processes of onboarding, integration and communication Customer-obsessed consultants with exceptional language skills

Our services include, but are not limited to: Customer support (Front desk, Tier 1) Technical support (Tier 1-3) Call center services Back-office (data entry, content moderation & enrichment) Data annotation Staff augmentation (web & software developers, UX/UI designers, QA)

Every company is different and requires a unique experience. That’s why we don’t offer one-fits-all solutions, but approach every client individually.

Critical Mention

Website
criticalmention.com
Pricing URL
Official Critical Mention Pricing
$ Details
paid
Platforms
Browser Web Slack Google Chrome Firefox Safari
Release Date
-
Edit details

SupportYourApp

Website
supportyourapp.com
Pricing URL
Official SupportYourApp Pricing
$ Details
-
Platforms
-
Release Date
2010 October
Startup details
Country
Ukraine
City
Kiev
Employees
500 - 999
Edit details

Critical Mention features and specs

  • Easy to Set-up and use: Yes
  • Clean UI: Simple and intuitive user interface for rapid and accurate search
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Easy to Set-up and use: Api integration
  • Integrations: Slack

SupportYourApp features and specs

No features have been listed yet.

Critical Mention videos

+ Add

Critical Mention - Demo

More videos:

  • Review - Welcome to the New Critical Mention
  • Review - Critical Mention - An Overview

SupportYourApp videos

+ Add

Ivan Ablamskyi from Coppertino about SupportYourApp

Category Popularity

0-100% (relative to Critical Mention and SupportYourApp)

Critical Mention

SupportYourApp

Media Monitoring
100 100%
Media Monitoring
0% 0
Customer Support
0 0%
Customer Support
100% 100
Reputation Management
100 100%
Reputation Management
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Critical Mention and SupportYourApp

Critical Mention Reviews

10 Affordable News Monitoring Tools to Keep You in the Know
Critical Mention is another news monitoring tool which covers TV, radio, social media, and the Internet. The tools supports broadcast monitoring, online news monitoring, and social media monitoring, too.
Source: brand24.com
22 PR Tools for Monitoring & Managing Media Relations in 2020
Critical Mention is a media tracking tool where you can search TV, radio, online news, and social media to monitor mentions of your brand and trending topics relevant to your client. With this service, you can clip and share broadcast coverage and analyze the outlet's audience and reach. Subscriptions to the site come with 24/7 support and account management.
Source: blog.hubspot.com
The best free and paid online monitoring tools for PR right now
“PR professionals at organizations both large and small rely on Critical Mention’s lightning fast platform year after year to quickly and easily alert them to coverage in real-time from 2,200 global TV and radio signals, millions of online news sources from 270 countries in 91 languages as well as social media. Reporting and sharing is done in minutes, and dedicated 24/7/365...
Source: resolution.coveragebook.com

SupportYourApp Reviews

We have no reviews of SupportYourApp yet.
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What are some alternatives?

When comparing Critical Mention and SupportYourApp, you can also consider the following products

Meltwater - Media monitoring, social media monitoring & media Intelligence products & tools help companies grow and build brands by listening, understanding, engaging and benchmarking their customers, markets and social business communities.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

TVEyes - Founded in 1999, TVEyes' mission is to be the global search engine for TV and radio coverage. No matter where it appears in the world, if it aired on TV, you’ll find it on TVEyes.

Influx - Customer support as a service

mention - Media monitoring made easy with Mention. Create alerts on your name, brand, competitors and be informed in real-time of any mention on the web and social networks

Ticksy - Simple, beautiful customer support.

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