Software Alternatives, Accelerators & Startups

CRMtravel VS HelpScout

Compare CRMtravel VS HelpScout and see what are their differences

CRMtravel logo CRMtravel

CRMtravel™ is the Best Travel CRM Software for travel agencies and tour operators that will help you increase your customer experience and provide a better way to manage leads and inquiries. Contact us to know more...

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • CRMtravel Landing page
    Landing page //
    2023-08-23

CRMtravel™ is a CRM system specifically designed to meet the needs of the tourism industry. We provide a comprehensive travel CRM system for each Travel and Destination Management Companies. We created an affordable solution while considering all types of travel companions. The secret to helping you forge those solid connections with your clientele and guarantee that your tour operator business keeps expanding is our travel CRM software.

We created this brief, easily understandable guide to CRM software as a starting point for your research. It can understand client service, assessment, and reporting technologies. Our CRM, explicitly created for the travel sector, is a great way to attract new clients and manage business operations while increasing productivity. Our CRM solution for travel agencies and businesses support tourism activities that bring people from their homes to different locations for work or leisure.

Our travel agent CRM system will help you better manage your interactions with customers so that they regard you as capable and deserving of their business.

To survive in this cut-throat market, operations must be automated, and your technology partner is crucial to its implementation. So please don’t hesitate to contact us. To survive in this cut-throat market, operations must be automated, and your technology partner is crucial to its implementation. So please don’t hesitate to contact us.

  • HelpScout Landing page
    Landing page //
    2023-07-14

HelpScout

$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms
-
Release Date
-

CRMtravel features and specs

  • Unlimited Users: Yes
  • Fully Customizable : Yes
  • Specially designed for tour and travel agencies : Yes
  • Email to Query : Yes
  • Mail Communications: Yes
  • Multiple Currency Quotations : Yes
  • Service wise voucher: Yes
  • Lead Management : Yes
  • Follow up: Yes
  • Quotations Builder: Yes
  • Masters : Yes
  • Supplier communication: Yes
  • User Management: Yes
  • Invoice & Voucher: Yes
  • Reporting Features: Yes
  • Itinerary builder: Yes
  • Operations: Yes
  • Sales and source : Yes
  • currency management: Yes
  • Documents management: Yes
  • Employees management: Yes

HelpScout features and specs

No features have been listed yet.

CRMtravel videos

B2B Travel CRM Software for Travel Agencies.

More videos:

  • Review - Key Features of CRMtravel Software.
  • Demo - Best Travel CRM Software for tours and travel operators

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to CRMtravel and HelpScout)
CRM
100 100%
0% 0
Customer Support
0 0%
100% 100
Travel & Tourism
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing CRMtravel and HelpScout.

What makes your product unique?

CRMtravel's answer

Specially designed for the tour and travel industry. It is easy to use and affordable. The most interesting thing is that it is fully customizable. Our customer support is excellent. That makes CRM Travel unique.

Why should a person choose your product over its competitors?

CRMtravel's answer

Because CRM Travel provides more features than its competitors. It is fully customizable and specially designed for tour and travel agencies. Our customer support is excellent. Features of CRM Travel make it different from its competitors.

How would you describe your primary audience?

CRMtravel's answer

CRM Travel is specially designed for the tour and travel industry.

User comments

Share your experience with using CRMtravel and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare CRMtravel and HelpScout

CRMtravel Reviews

  1. Efficient Lead Management

    CRMtravel™ has made our sales team's workday so much more efficient. The permission module and dashboard have eliminated distractions and allowed them to focus on completing their tasks in a structured manner.

    🏁 Competitors: Technoheaven TMS
    👍 Pros:    The best user interface
  2. CRMtravel.in has the best customer support.

    Our travel agency has been using the CRM software for the past year and it has been a game changer for our business. The streamlined sales process and targeted marketing campaigns have led to a significant increase in bookings and revenue.

    🏁 Competitors: Travefy, Tutterfly CRM
    👍 Pros:    Great customer support|Great value for the money
    👎 Cons:    None
  3. The best travel CRM solution

    CRMtravel™ is the best lead management system, especially the easy access to import leads from Instagram & Facebook directly.

    🏁 Competitors:
    👍 Pros:    Easy to manage leads|Funnel builder for leads management
    👎 Cons:    Found none

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CRMtravel mentions (0)

We have not tracked any mentions of CRMtravel yet. Tracking of CRMtravel recommendations started around Nov 2022.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing CRMtravel and HelpScout, you can also consider the following products

Travcrm - DeBox Global Best Travel CRM Software specially designed for travel agents, tour operators& DMC's. Which help you to improve your business and in generating leads, queries.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Tutterfly CRM - TutterflyCRM is what every travel agency owner dreams of.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

TraviYo - Empowering Travel Professionals.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!