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CSS-Tricks VS Freshdesk

Compare CSS-Tricks VS Freshdesk and see what are their differences

CSS-Tricks logo CSS-Tricks

CSS-Tricks is a website about websites.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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  • CSS-Tricks Landing page
    Landing page //
    2023-01-02
  • Freshdesk Landing page
    Landing page //
    2022-01-28

CSS-Tricks videos

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Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to CSS-Tricks and Freshdesk)
CSS
100 100%
0% 0
Customer Support
0 0%
100% 100
Design Tools
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CSS-Tricks and Freshdesk

CSS-Tricks Reviews

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Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Social recommendations and mentions

Based on our record, CSS-Tricks seems to be a lot more popular than Freshdesk. While we know about 130 links to CSS-Tricks, we've tracked only 12 mentions of Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CSS-Tricks mentions (130)

  • Top CSS Websites for Developers: Elevate Your Frontend Skills
    CSS-Tricks is one of the most well-known resources for everything related to CSS. Founded by Chris Coyier, CSS-Tricks provides a wealth of articles, tutorials, and guides on various CSS topics. Whether you're a beginner or an advanced developer, you'll find valuable insights and techniques to enhance your CSS skills. - Source: dev.to / 13 days ago
  • Is CSS Tricks back?
    There are signs that CSS Tricks is being revived after being dormant for over a year. Last year, I spoke of the decline of CSS Tricks following the acquistion by Digital Ocean. The post-acquistion stewardship by Digital Ocean was absymal. - Source: dev.to / 23 days ago
  • Things you should do in your dev journey 🖥️👩‍💻
    Stay Updated: Stay informed about the latest trends and technologies in software development by following blogs like Smashing Magazine and CSS-Tricks. Websites like Pluralsight and Udacity offer courses on emerging technologies like machine learning and blockchain. - Source: dev.to / 3 months ago
  • 10 Websites Every Web Developer Should Bookmark
    (https://css-tricks.com/) CSS-Tricks is a renowned blog and online guide dedicated to CSS, covering topics such as layouts, animations, responsive design, and advanced CSS techniques. This website is an essential resource for mastering CSS and staying up-to-date with the latest CSS developments. - Source: dev.to / 3 months ago
  • Where I'm at on the whole CSS-Tricks thing
    You can also do terrible, probably wrong napkin math, it was way too low: - $4MM sale [1] - ~7000 posts/pages [2] - So DO buying at ~$600 an article - Assuming writers were paid like $200-300 a post, DO basically paid exactly market rate for each article from CSS-Tricks at the $300 cost to a writer. - Except they get his brand, their already edited and vetted for quality, they have established search PageRank,... - Source: Hacker News / 4 months ago
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Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing CSS-Tricks and Freshdesk, you can also consider the following products

Flexbox Froggy - A game for learning CSS flexbox

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

CodePen - A front end web development playground.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

CSS Grid Garden - A game for learning CSS grid layout

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!