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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, CSS-Tricks seems to be a lot more popular than Freshdesk. While we know about 130 links to CSS-Tricks, we've tracked only 12 mentions of Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
CSS-Tricks is one of the most well-known resources for everything related to CSS. Founded by Chris Coyier, CSS-Tricks provides a wealth of articles, tutorials, and guides on various CSS topics. Whether you're a beginner or an advanced developer, you'll find valuable insights and techniques to enhance your CSS skills. - Source: dev.to / 13 days ago
There are signs that CSS Tricks is being revived after being dormant for over a year. Last year, I spoke of the decline of CSS Tricks following the acquistion by Digital Ocean. The post-acquistion stewardship by Digital Ocean was absymal. - Source: dev.to / 23 days ago
Stay Updated: Stay informed about the latest trends and technologies in software development by following blogs like Smashing Magazine and CSS-Tricks. Websites like Pluralsight and Udacity offer courses on emerging technologies like machine learning and blockchain. - Source: dev.to / 3 months ago
(https://css-tricks.com/) CSS-Tricks is a renowned blog and online guide dedicated to CSS, covering topics such as layouts, animations, responsive design, and advanced CSS techniques. This website is an essential resource for mastering CSS and staying up-to-date with the latest CSS developments. - Source: dev.to / 3 months ago
You can also do terrible, probably wrong napkin math, it was way too low: - $4MM sale [1] - ~7000 posts/pages [2] - So DO buying at ~$600 an article - Assuming writers were paid like $200-300 a post, DO basically paid exactly market rate for each article from CSS-Tricks at the $300 cost to a writer. - Except they get his brand, their already edited and vetted for quality, they have established search PageRank,... - Source: Hacker News / 4 months ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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