Software Alternatives, Accelerators & Startups

CXL VS Intercom

Compare CXL VS Intercom and see what are their differences

CXL logo CXL

Make growth inevitable through knowledge, research and experimentation. We're giving marketing, product and experimentation teams an unfair advantage.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • CXL Landing page
    Landing page //
    2022-11-02
  • Intercom Landing page
    Landing page //
    2023-07-05

CXL

Website
cxl.com
Pricing URL
-
Release Date
-

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

CXL videos

CXL Review : Is CXL Worth to Invest ? CXL Institute Review ✅

More videos:

  • Review - TOP 3 DIGITAL MARKETING COURSES (BrainStation, Acadium, CXL Institute)

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to CXL and Intercom)
Risk Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Development
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CXL and Intercom

CXL Reviews

We have no reviews of CXL yet.
Be the first one to post

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, CXL should be more popular than Intercom. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CXL mentions (12)

  • I Went From Software Engineer To Copywriter (And Made $150K In Just 18 Months) AMA
    For conversion rate optimization https://cxl.com/. Source: over 1 year ago
  • Best PPC Conferences, Podcasts and YouTube channels?
    Bonus: ➡️ https://commonthreadco.com/blogs/ (@CommonThreadCo is, hands down, my favorite resource. I'm in their monthly membership, and their training makes me look like a rockstar when I apply it to client accounts and businesses. ➡️ Instagram: @adwordsgirl Https://instagram.com/adwordsgirl?igshid=YmMyMTA2M2Y= ➡️ https://cxl.com/ Their blog is solid, and they have quite a few resources for free, like... Source: over 1 year ago
  • Questions before I switch to digital marketing
    Is there a course that is good to learn from? (On Udemy or such) The starting point are the platform specific courses Skillshop for google and Blueprint on Facebook. All those courses are free to take. Meta just charges a fee to take the certification test. Its expensive ($529 per quarter) but the best all in one program I have found to start out is cxl.com Like I said expensive but super relevant and detailed,... Source: almost 2 years ago
  • working in a wfh call center
    I worked in a call center for one and a half years. It was my second job. Getting hired was exciting; quitting was the best sensation of my life, no joke. It depends on your family's finances, but I recommend you quit as soon as possible. This type of job will eat your soul little by little (no joking). If you would like resources, At the time I did CXL, they offered scholarships, but if you can, it is... Source: almost 2 years ago
  • Supercell trying to swindle all of us 🤣 1 pack for $15 or 4 packs for $14
    The thing is, supercell controls the prices and options of every single thing you see in the shop, the virtual items have no set or market value (and because it's virtual, it technically cost supercell nothing to sell it to you no matter how cheap). The strategy being used here is known as "decoy pricing". here's an example from cxl.com. Source: about 2 years ago
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Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
View more

What are some alternatives?

When comparing CXL and Intercom, you can also consider the following products

Agiblocks CTRM - Agiblocks - CTRM software that really matches your requirements !

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

GrowthExpert - Hire vetted growth marketers with 0% commission and zero matching fees

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Hey Marketers - Discover the best marketing jobs in tech, SaaS, & e-commerce

Drift - A messaging app that helps you grow your business.