Software Alternatives, Accelerators & Startups

Cygwin VS Freshdesk

Compare Cygwin VS Freshdesk and see what are their differences

Cygwin logo Cygwin

Cygwin is a set of tools that provide Linux and POSIX functionality to Windows.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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  • Cygwin Landing page
    Landing page //
    2021-09-27
  • Freshdesk Landing page
    Landing page //
    2022-01-28

Cygwin videos

Cygwin Review Part 1: Running Linux programs... on Windows?

More videos:

  • Review - Cygwin Review Part 2 - it didn't quite go to plan, again!
  • Review - What is Cygwin? | How does Cygwin work?

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to Cygwin and Freshdesk)
SSH
100 100%
0% 0
Customer Support
0 0%
100% 100
Server Management
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Cygwin and Freshdesk

Cygwin Reviews

10 Termux Alternatives
Cygwin is open-source software with a collection of GNU and provides all functions similar to the Linux shell environment on windows. This software also has the functionality of API manager that has premium packages to have complete control on your files and move them to other software based on your requirement. This app also has the functionality of editing different files...

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Social recommendations and mentions

Freshdesk might be a bit more popular than Cygwin. We know about 12 links to it since March 2021 and only 10 links to Cygwin. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Cygwin mentions (10)

  • Groovy 🎷 Cheat Sheet - 01 Say "Hello" from Groovy
    Alternatively, you can use sdkman. A great tool to install your Software Development Kit. The downside is that it only works on *nix systems. So for Widnows users, you will have to use WSL or Cygwin as the official page suggests. It is really simple to use sdkman. After a successful installation, just type those commands into your *nix shell:. - Source: dev.to / 4 months ago
  • How do you even get started programming in c++ on Windows?
    You could try Cygwin. I never leave home without it. Source: about 1 year ago
  • What exactly IS gitbash?
    It's launching MSYS2, which is in turn based on cygwin, which is a collection of common Linux utilities built for windows and an incomplete POSIX abstraction layer. Source: over 1 year ago
  • Kind of an obvious design flaw
    IME, not really? Git for Windows or MSYS2 are both pretty solid. I used Cygwin for years, but MSYS2 seems to integrate a bit more smoothly (plus MSYS uses pacman instead of Cygwin's fiddly gui for package management). Source: over 1 year ago
  • WSL - Ubuntu 22.04 LTS using a ton of memory?
    Try Cygwin or Msys2, they are not running virtual machines. For Bash and Neovim only you probably don't want to run a whole virtual machine. Source: almost 2 years ago
View more

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Cygwin and Freshdesk, you can also consider the following products

MobaXterm - Enhanced terminal for Windows with X11 server, tabbed SSH client, network tools and much more

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

PuTTY - Popular free terminal application. Mostly used as an SSH client.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

PowerShell - Download WMF. Windows Management Framework contains the latest versions of PowerShell, DSC, WMI, and WinRM for older versions of Windows. PowerShell Module Browser. Search for PowerShell modules and cmdlets.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!