Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Freshdesk might be a bit more popular than Cygwin. We know about 12 links to it since March 2021 and only 10 links to Cygwin. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Alternatively, you can use sdkman. A great tool to install your Software Development Kit. The downside is that it only works on *nix systems. So for Widnows users, you will have to use WSL or Cygwin as the official page suggests. It is really simple to use sdkman. After a successful installation, just type those commands into your *nix shell:. - Source: dev.to / 4 months ago
You could try Cygwin. I never leave home without it. Source: about 1 year ago
It's launching MSYS2, which is in turn based on cygwin, which is a collection of common Linux utilities built for windows and an incomplete POSIX abstraction layer. Source: over 1 year ago
IME, not really? Git for Windows or MSYS2 are both pretty solid. I used Cygwin for years, but MSYS2 seems to integrate a bit more smoothly (plus MSYS uses pacman instead of Cygwin's fiddly gui for package management). Source: over 1 year ago
Try Cygwin or Msys2, they are not running virtual machines. For Bash and Neovim only you probably don't want to run a whole virtual machine. Source: almost 2 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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