For anyone interested in exploring the data yourself, here are a few tools https://dadroit.com/: desktop tool for processing large JSON files.There’s a free version so you can get pretty far with it if you’re patient https://www.dolthub.com/repositories/dolthub/quest: they’re running a bounty program for some healthcare providers to process the machine readable files, and have some useful code snippets in case... - Source: Hacker News / over 1 year ago

Note for people who don't know much about FreePascal. It is a full-featured and very fast compiler. The resulting program is a rival for the best output of C/CPP compilers. It can be used in the style of simpler languages like Go and is almost as safe as Rust in a much faster manner. It has a great but old-looking IDE, Lazarus. It has been under active development for decades and is used for proper projects like:... - Source: Hacker News / over 1 year ago

The files are insanely large. Eventually the only way I've been able to open them is using the DADROIT large JSON viewer: http://dadroit.com (but even this only worked when I got an M1 Mac). Source: over 1 year ago

For those looking for the ability to (locally) open and query very large JSON files, Dadroit is great: https://dadroit.com. It's been a while since I used it last, but it was a life saver for me when working with JSON lines files in S3 and Kafka log dumps. A side tidbit, IIRC, it was written in Pascal. - Source: Hacker News / over 1 year ago

You can review all the contents of it, but generally, there is one big 5GB JSON file — yelp_academic_dataset_review.json it contains 6,9 🍋 JSON records. Use Dadroid to review massive JSON files. - Source: dev.to / over 1 year ago

Depending on the potential value of the workflow, https://gmelius.com/ and https://hiverhq.com/ are both pretty awesome. Source: about 1 year ago

If you're u sing shared inboxes, you may want to consider https://hiverhq.com/ or https://www.dragapp.com/ for doing shared inbox functionality with workspace. Source: over 1 year ago

You might want to check out Hiver. It's built on top of Gmail, it's really easy to set up and even easier to grasp. It has all the features that your team would need to run its support operations successfully. And its pretty cost-effective against Zendesk. Source: over 1 year ago

Hey I was wondering if you considered trying Hiver since you mentioned that all CX operations were conducted out of Gmail. Hiver's a support solution that works on top of Gmail UI and is therefore really easy to use. Full disclosure: I work with the content team at Hiver. Source: over 1 year ago

I'm thinking that all these other apps might be facilitated in Mattermost. Probably not the email client and inbox email sharing but perhaps there's an integration to another tool like front.com or hiverhq.com (gmail based) that would help take care of managing email too. Source: almost 2 years ago