Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, DaisyDisk should be more popular than Freshdesk. It has been mentiond 113 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
In no particular order: Prologue [0] - iOS Audiobook player, used Plex as a media source Overcast [1] - iOS Podcast player CleanShotX [2] - macOS screenshot/video/gif capture with annotation Drafts [3] - iOS/macOS note taking tool Paprika [4] - Cross platform recipe app YNAB [5] - "You Need A Budget" - web/mobile budgeting app 1Password [6] - Cross platform password manager Carrot Weather [7] - iOS weather app... - Source: Hacker News / 3 months ago
Adding my must haves: - DisplayBuddy: a more modern alternative to BetterDisplay to control monitors (https://displaybuddy.app) - Magnet: the simplest and best window manager (https://magnet.crowdcafe.com) - DaisyDisk: fantastic way to visualise your disk usage and free up space (https://daisydiskapp.com). - Source: Hacker News / 7 months ago
Any of the following should help with identifying where the mystery space lives: DaisyDisk, GrandPerspective, or OmniDiskSweeper. Source: 7 months ago
Https://daisydiskapp.com/ For what it's worth, the website is really slick, too! The slowly rotating disk looks like something from a science-fiction movie display. - Source: Hacker News / 8 months ago
Https://daisydiskapp.com/ (paid) - download from the site to get access to the "system" files that are restricted to be viewed via normal tools (mac security). Source: 12 months ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 2 years ago
GrandPerspective - GrandPerspective is a small utility application for Mac that graphically shows the disk usage...
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
WinDirStat - WinDirStat is a disk usage statistics viewer and cleanup tool, inspired by KDirStat.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
TreeSize - TreeSize tells you where precious disk space has gone to.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!