DataKnowl is a versatile CRM and Customer Service platform designed to transform how businesses interact with their customers. It integrates a user-friendly CRM, an efficient Business Phone System, and an omni-channel Cloud Contact Center to offer seamless communication across various channels, including voice, email, chat, and social media. This ensures businesses can provide a consistent and personalized customer experience.
The platform also features a straightforward Support Ticketing System, streamlining the process of managing and resolving customer inquiries efficiently. What truly distinguishes DataKnowl is its cutting-edge AI-based Virtual Agents. These agents can automate a myriad of customer service tasks, from answering FAQs to guiding through transactions, effectively acting as an extended arm of your customer service team.
Moreover, DataKnowl introduces the concept of V-Force, a Virtual Workforce powered by these Virtual Agents. This innovative approach allows businesses to deploy Virtual Receptionists and other automated roles that can handle appointments, bookings, and provide information, among other tasks. This not only enhances the customer experience by ensuring quick and accurate responses but also significantly reduces the load on human agents, allowing them to focus on more complex and sensitive interactions.
By leveraging the power of AI and automation, DataKnowl aims to revolutionize customer engagement and workforce management. It is the ideal platform for businesses looking to boost their customer service efficiency, enhance customer satisfaction, and drive operational growth in the digital era.
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Based on our record, The Outline seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
For example a site that I liked called The Outline stopped publishing content in 2020 and they leave the site online at least for now https://theoutline.com/. - Source: Hacker News / 4 months ago
The Verge did a whole website redesign in an attempt to stay relevant, having not learned the lessons from the failures of Joshua Topolsky's The Outline, which imploded due in part to its horrific design. Source: over 1 year ago
Reminds me of some the design decisions made on https://theoutline.com/. Same school of thought, design over functionality. Source: almost 2 years ago
It basically reeks of whatever Joshua Topolsky was involved with (https://theoutline.com). I've always thought a large reason why it failed was the messy web design, looks like The Verge wants to go that way too. Source: almost 2 years ago
Since you asked, I thought The Outline had a unique and compelling UI/UX but sadly it’s parent company shit it down so it’s been dormant for 2 years: https://theoutline.com. Source: about 2 years ago
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