DataKnowl is a versatile CRM and Customer Service platform designed to transform how businesses interact with their customers. It integrates a user-friendly CRM, an efficient Business Phone System, and an omni-channel Cloud Contact Center to offer seamless communication across various channels, including voice, email, chat, and social media. This ensures businesses can provide a consistent and personalized customer experience.

The platform also features a straightforward Support Ticketing System, streamlining the process of managing and resolving customer inquiries efficiently. What truly distinguishes DataKnowl is its cutting-edge AI-based Virtual Agents. These agents can automate a myriad of customer service tasks, from answering FAQs to guiding through transactions, effectively acting as an extended arm of your customer service team.

Moreover, DataKnowl introduces the concept of V-Force, a Virtual Workforce powered by these Virtual Agents. This innovative approach allows businesses to deploy Virtual Receptionists and other automated roles that can handle appointments, bookings, and provide information, among other tasks. This not only enhances the customer experience by ensuring quick and accurate responses but also significantly reduces the load on human agents, allowing them to focus on more complex and sensitive interactions.

By leveraging the power of AI and automation, DataKnowl aims to revolutionize customer engagement and workforce management. It is the ideal platform for businesses looking to boost their customer service efficiency, enhance customer satisfaction, and drive operational growth in the digital era.

Weekdone online software is built around OKR best practices, allowing you to easily connect employee work to company goals and track the progress in real time. We’ve combined OKR best practices with a modern and simple interface for best ease-of-use.

Weekdone Key Benefits:

• Set company, department, team and personal level Objectives and Key Results (OKRs). Link OKRs to high-level Company Objectives to see total progress by all teams and departments. Add and track KPIs.

• Keep OKRs in focus with weekly employee Check-ins. Employees add their weekly activities that help drive OKRs forward. Weekly planning combined with OKRs ensures that company resources go in the right direction.

• See progress on all levels in real time with our beautiful dashboards, and get automatic progress reports to help you manage improvement and growth.

• Facilitate easy communication between employees, teams, and management. In Weekdone, goals, progress, and weekly activities are visible across the board — encourage trust through transparency. Support your team with feedback on their plans and progress.

• Weekdone integrates seamlessly with tools you already use, such as Jira, Asana, Slack, Basecamp, and more. Custom third-party integrations are available via Zapier.

Weekdone simplifies the reporting process, makes goals visible, and increases transparency. Align weekly employee activities with high-level objectives and see how everyone’s work drives the company forward.