Datto
ConnectWise Automate
SuperOps.ai
NinjaOne
BigTime.net
ManageEngine Desktop Central
CA Unified Infrastructure Management
FinancialForce PSA
Atera
NinjaOne
Intercom
tawk.to
Freshdesk
JivoChat
TextUs
LiveAgent
Built to streamline and scale operations, Atera empowers IT teams to efficiently manage and preemptively protect infrastructure, improve service delivery, and ensure organizational needs are met. Serving over 12,000 customers across 120 countries, Atera’s platform offers powerful tools including patch management, comprehensive reporting and analytics, real-time diagnostics and alerting, and more, enhanced by end-to-end AI capabilities. Combined with unlimited device management, Atera is the ideal solution for internal IT teams seeking to optimize workflows, reduce manual task load, and support seamless operations across the entire enterprise.
Datto AteraAtera streamlines IT operations, making them more efficient and accessible. Whether you're a seasoned pro or new to IT, Atera's intuitive platform is a game-changer. Highly recommended for businesses looking to optimize their IT management.
Atera might be a bit more popular than Datto. We know about 5 links to it since March 2021 and only 5 links to Datto. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Yes, I understand what is happening. The "issue" is that the email appears to have been written more for IT Glue people -- and then someone edited the top portion a bit to be more Datto-specific without really cleaning up the rest of the email (or the sender/from itself). As I said, if you see my Edit, I actually got a new email a few hours later -- that is actually from a datto.com email address and more... Source: over 2 years ago
Indeed. And see my edit -- I actually just got an updated email with the same subject that came from datto.com and was really about Datto stuff instead of IT Glue stuff! :). Source: over 2 years ago
As I'm getting my stuff ready to present to my attorney, I get an email from [postmaster@kaseya.onmicrosoft.com](mailto:postmaster@kaseya.onmicrosoft.com) that my email bounced due to security or policy settings at datto.com. What the....? For real? C'mon man. I print that email as well as the others, and head off to see my attorney. He looks everything over, looks at me and says "Are all vendors in your industry... Source: almost 3 years ago
I took advantage of M365's message rules, and set up a rule that all emails from @ datto.com gets forwarded to their support email address. Which then creates a ticket, which then emails me, which then forwards to their support ticket, which then.... well. You get the idea. Source: over 3 years ago
In order to stay up to date at all times, it’s important to deploy a cloud-based patch management solution to automatically update software whenever and wherever necessary. Most Managed Service Providers leverage one of the big three Remote Monitoring and Management (RMM) solutions (Connectwise, Datto, and Kaseya) for patching their managed systems. These RMM solutions also provide monitoring, and remote access in... Source: over 3 years ago
Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: over 2 years ago
Check out atera.com and feel free to let me know if you have any questions! Source: over 2 years ago
If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: almost 3 years ago
Sharon from Atera here! - while we do not provide phone support we do offer live chat support with under 1 minute response time, for urgent matter it's advised to use that channel. You can reach the chat support from our website, atera.com (bottom right corner) or from within the app. If there is an issue you struggle with at the moment and you feel you're not getting the proper assistance, DM me ticket details... Source: almost 3 years ago
Weird... As long as your email client isnt blocking the email I have absolutely no idea. Try using the live chat on the bottom right of the website. Source: over 3 years ago
ConnectWise Automate - Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.Try ConnectWise Automate .
NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.
SuperOps.ai - Remote Monitoring & Management(RMM) and Professional Services Automation(PSA) platform for Managed Service Providers
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
BigTime.net - BigTime is a leading Professional Services Automation software that helps you scale your firm by giving you the ability to track & act on your operational metrics. Even with remote work, easily manage time, expenses, & billing for multiple projects.