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Datto VS Kaseya VSA

Compare Datto VS Kaseya VSA and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
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Datto logo Datto

Datto protects essential business data for tens of thousands of the world's fastest growing companies, delivering uninterrupted access to data on site, in transit, and in the cloud.

Kaseya VSA logo Kaseya VSA

Kaseya VSA is a software used in remote monitoring, information technology management, cloud-based and network security resolution that gives functionalities and tools to IT enterprises and Managed Service Providers (MSP) to enable systems to become…
  • Datto Landing page
    Landing page //
    2023-10-01
  • Kaseya VSA Landing page
    Landing page //
    2023-05-09

Datto features and specs

  • Comprehensive Backup Solutions
    Datto offers a range of backup solutions for data protection, including cloud backup, disaster recovery, and data restoration. It ensures business continuity and minimizes data loss during unexpected events.
  • Ransomware Protection
    Datto provides ransomware protection, including detection and rapid recovery options, which help businesses to safeguard against ransomware attacks.
  • Reliable Technical Support
    Datto is known for its responsive and knowledgeable technical support team, offering assistance 24/7 to address any issues or questions.
  • Scalability
    Datto’s solutions can scale to meet the needs of businesses of all sizes, from small businesses to large enterprises. This flexibility allows companies to grow without changing their backup and recovery solutions.
  • Automated Backup Scheduling
    Datto provides options for automated backup scheduling, which reduces the risk of human error and ensures that backups are performed consistently and reliably.

Possible disadvantages of Datto

  • Cost
    Datto's services can be expensive, especially for small businesses or startups with limited budgets. The pricing may not be accessible to all companies.
  • Complexity
    The setup and management of Datto’s systems can be complex and may require specialized knowledge or training, which could be a challenge for businesses lacking IT resources.
  • Vendor Lock-In
    Using Datto's proprietary solutions might lead to a level of vendor lock-in, which can make it difficult to switch to other providers or integrate with different systems.
  • Resource Intensive
    Datto’s advanced backup and recovery solutions can be resource-intensive, potentially demanding significant bandwidth and storage, which could impact network performance.
  • Dependency on Internet Connectivity
    For cloud-based backup solutions, dependable and high-speed internet connectivity is essential. Any issues with internet connectivity can hinder the backup and recovery processes.

Kaseya VSA features and specs

  • Comprehensive Remote Monitoring and Management
    Kaseya VSA provides a complete suite of tools for remote monitoring and management, allowing technicians to oversee and manage IT infrastructure remotely, which can greatly enhance efficiency.
  • Automation Capabilities
    The platform offers robust automation features for repetitive tasks such as patch management, software deployment, and monitoring, which can save time and reduce human errors.
  • Scalability
    Kaseya VSA is scalable and can support a variety of enterprise sizes, making it a suitable choice for small businesses as well as large corporations.
  • Integrated Ticketing and Workflow
    The integration of ticketing systems and workflows helps streamline IT service management and enhances communication between IT staff and users.
  • Security Features
    The software includes various security features such as antivirus, anti-malware, and endpoint detection and response capabilities, enhancing the overall security posture of the IT environment.
  • Customizable Dashboards and Reporting
    Kaseya VSA offers customizable dashboards and reporting tools, enabling administrators to tailor their views and reports to focus on the most relevant metrics and data for their operations.

Possible disadvantages of Kaseya VSA

  • Complexity
    Due to its wide range of features and capabilities, Kaseya VSA can be complex to learn and manage, requiring a considerable amount of time to fully understand and utilize.
  • Cost
    Kaseya VSA can be relatively expensive compared to some alternative RMM solutions, which may be a barrier for smaller businesses with limited budgets.
  • Performance Issues
    Some users have reported performance issues, such as slow response times and occasional system crashes, which can affect productivity.
  • Support and Customer Service
    There have been mixed reviews regarding Kaseya’s support and customer service, with some users citing delayed responses and difficulty in resolving issues.
  • Initial Setup Complexity
    The initial setup and configuration of Kaseya VSA can be challenging and time-consuming, requiring a significant level of technical expertise.
  • User Interface
    Some users find the user interface to be outdated and less intuitive compared to more modern RMM solutions, which can affect user experience.

Analysis of Kaseya VSA

Overall verdict

  • Kaseya VSA is generally considered a good option for businesses looking for a robust IT management solution. It offers a wide range of features that cater to the needs of different business sizes and industries. However, some users report a steep learning curve and a need for better customer support. Overall, if the features align with your business needs and you are prepared to invest time in learning the system, it can be a solid choice.

Why this product is good

  • Kaseya VSA is a comprehensive remote monitoring and management (RMM) solution designed for IT professionals and managed service providers (MSPs). It offers a variety of features such as automated IT management, patch management, network monitoring, and endpoint management. The platform is known for its scalability and integration capabilities, allowing businesses to streamline their IT operations efficiently.

Recommended for

    Kaseya VSA is recommended for managed service providers (MSPs) and mid to large-sized organizations that require an extensive IT management system. It is ideal for those who need comprehensive monitoring and automation capabilities and are looking to consolidate their IT operations into a single platform.

Datto videos

+ Add

Datto RMM & Autotask PSA Overview

More videos:

  • Review - Autotask Overview
  • Review - What Is Autotask PSA & How Does It Work?
  • Review - Datto's First Impressions of Destiny 2: Beyond Light
  • Review - 4 Years of Destiny and Youtube - Datto's Destiny Retrospective & Review
  • Review - Datto's First Impressions on the Destiny 2 Forsaken Expansion

Kaseya VSA videos

+ Add

Introducing Kaseya VSA 9.5

More videos:

  • Review - Kaseya VSA RMM Vulnerability Exploited For Cryptocurrency Mining Attack... AGAIN!

Category Popularity

0-100% (relative to Datto and Kaseya VSA)

Datto

Kaseya VSA

IT Management
18 18%
IT Management
82% 82
Monitoring Tools
14 14%
Monitoring Tools
86% 86
MSP
100 100%
MSP
0% 0
Project Management
22 22%
Project Management
78% 78

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Datto and Kaseya VSA

Datto Reviews

15 Best Acronis Alternatives 2022
Datto SIRIS is an all-in-one business continuity and disaster recovery solution used to assist Managed Service Providers (MSPs) to recover from a disaster, prevent data loss, minimize downtime, and continue or resume normal business activities.
Source: rigorousthemes.com
20 PSA Software Tools, Alternatives for MSPs & VARs
3. Autotask: Widely considered one of the top-two PSA providers to MSPs and IT service providers (the other is ConnectWise). Owned by a private equity firm, Autotask spent recent years localizing its cloud software for IT service providers worldwide. The company has also acquired RMM and file sync and sharing tools.
Source: www.channele2e.com

Kaseya VSA Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
Continuum provides the solution for enterprise-grade MSPs. Comodo One is a cloud-hosted solution and is best for small businesses. It is the only solution that is available for free. SolarWinds RMM and Kaseya VSA are best for small to large businesses.
Source: www.softwaretestinghelp.com
12 Best RMM Software and Tools for 2021
Kaseya is an RMM tool that can monitor a remote network. Kaseya VSA monitors performance metrics such as uptime, CPU, memory, disk space, and more to track the performance of remote hardware. Network discovery catalogs devices throughout your network so you can view them in the Discovered Devices view.
Source: www.comparitech.com
8 Best RMM Software and Tools
Kaseya VSA is another popular RMM software in the MSP market. It is a unified cloud-based RMM solution with a strong emphasis on automation and security. Kaseya VSA can be configured to deploy software automatically, run patches/updates, and even resolve issues. You can also manage vulnerabilities, set control access with 2FA, manage backup & disaster recovery, AV &...
Source: www.pcwdld.com
Top IT Management Software 2021
One of the biggest threats to IT security is human error. How many email phishing attempts does your workplace see each week? Kaseya VSA recently acquired Graphus, so their IT management suite now contains a powerful email security and phishing defense platform. This keeps your network safer from attacks, and it frees up your IT department’s time to focus on other issues.
Source: www.itbusinessedge.com

Social recommendations and mentions

Based on our record, Datto seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Datto mentions (5)

  • A little Kaseya silliness...
    Yes, I understand what is happening. The "issue" is that the email appears to have been written more for IT Glue people -- and then someone edited the top portion a bit to be more Datto-specific without really cleaning up the rest of the email (or the sender/from itself). As I said, if you see my Edit, I actually got a new email a few hours later -- that is actually from a datto.com email address and more... Source: over 2 years ago
  • A little Kaseya silliness...
    Indeed. And see my edit -- I actually just got an updated email with the same subject that came from datto.com and was really about Datto stuff instead of IT Glue stuff! :). Source: over 2 years ago
  • Cancelling my Datto Services After Kaseya took over: My Story
    As I'm getting my stuff ready to present to my attorney, I get an email from [postmaster@kaseya.onmicrosoft.com](mailto:postmaster@kaseya.onmicrosoft.com) that my email bounced due to security or policy settings at datto.com. What the....? For real? C'mon man. I print that email as well as the others, and head off to see my attorney. He looks everything over, looks at me and says "Are all vendors in your industry... Source: almost 3 years ago
  • Datto sales guy spammed my phone.
    I took advantage of M365's message rules, and set up a rule that all emails from @ datto.com gets forwarded to their support email address. Which then creates a ticket, which then emails me, which then forwards to their support ticket, which then.... well. You get the idea. Source: almost 4 years ago
  • Microsoft Patch Tuesday — CyberHoot
    In order to stay up to date at all times, it’s important to deploy a cloud-based patch management solution to automatically update software whenever and wherever necessary. Most Managed Service Providers leverage one of the big three Remote Monitoring and Management (RMM) solutions (Connectwise, Datto, and Kaseya) for patching their managed systems. These RMM solutions also provide monitoring, and remote access in... Source: almost 4 years ago

Kaseya VSA mentions (0)

We have not tracked any mentions of Kaseya VSA yet. Tracking of Kaseya VSA recommendations started around Mar 2021.

What are some alternatives?

When comparing Datto and Kaseya VSA, you can also consider the following products

Atera - Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

SuperOps.ai - Modern PSA and RMM Software for MSP's and IT Teams

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

ManageEngine Desktop Central - Desktop Central is a Desktop Management and Mobile Device Management Software for managing desktops in LAN and across WAN and mobile devices from a central location. It supports managing Windows, Mac and Mobile devices running iOS 4 and above

Goverlan - Goverlan Reach provides IT systems support and remote management software solutions enabling innovative and simplified ways for businesses to address remote IT administration needs.

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