DCImanager is a platform for managing physical equipment, which helps to optimize the use of computing power, improve the efficiency of the IT department, and flexibly transform the infrastructure according to business tasks.

In a single web interface, the system allows you to keep an inventory of equipment and monitor the occupancy of racks. The system also allows for remotely managing servers and power supply, configuring of networks, quickly restoring the infrastructure after failures, and monitoring the load on equipment. DCImanager is compatible with the most popular vendors' equipment.

HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created.

HaloITSM allows organizations to link new incidents with existing requests and share potential solutions with team members or end-users through the knowledge base. Managers can specify default values such as categories, priority, service-level agreements, or mailboxes before creating requests. Customer service agents can view upcoming tasks on a calendar and streamline approval processes by requesting validation on ticket creation or modifications.

HaloITSM facilitates integration with various third-party applications such as Slack, Microsoft Office 365, Okta, Splunk, Facebook, Twitter, and more. Other features of HaloITSM include reporting, compliance management, status tracking, a self-service portal, collaboration, and auditing. It also helps businesses generate maintenance requests, store asset details, and set validation rules across configuration fields using IP addresses or numeric passwords.