Software Alternatives, Accelerators & Startups

Dealer.com VS Zendesk

Compare Dealer.com VS Zendesk and see what are their differences

Dealer.com logo Dealer.com

Online marketing solutions for the automotive industry

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Dealer.com Landing page
    Landing page //
    2023-09-30
  • Zendesk Landing page
    Landing page //
    2024-05-06

Dealer.com videos

Dealer.com Experience Optimization

More videos:

  • Review - Dealer.com Widget review

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Dealer.com and Zendesk)
Automobile Dealership Management
Customer Support
0 0%
100% 100
ERP
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Dealer.com and Zendesk

Dealer.com Reviews

We have no reviews of Dealer.com yet.
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Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Zendesk might be a bit more popular than Dealer.com. We know about 7 links to it since March 2021 and only 7 links to Dealer.com. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Dealer.com mentions (7)

  • Large secluded spot to blast music?
    Of course... Your partying needs outweigh the young families trying to get their children to sleep for the primary school two blocks away that drew them to the neighborhood in the first place. There are three primary schools within a few blocks to dealer.com. When the families abandon the neighborhood, and the investors take over.... You think over-priced apartment tenants will also put up with all-night partying... Source: 12 months ago
  • How the E-Price Button for Car Dealership Websites came to be
    Did you know that the 'Get E-Price' button was made by dealer.com? Source: about 1 year ago
  • Where have you seen Moose?
    Saw one up on the app gap last year, got a little video of it with my gopro. Remember years ago seeing one right on pine ST in Burlington in that little wooded area near dealer.com plus other all over the place. Source: about 1 year ago
  • Why are dealers still using 20 year old software and processes? [United States]
    Almost every dealer around here is using something from Cox automotive. I just looked them up...holy crap they own a ton of consumer sites as well as dealer: Manheim, Autotrader, dealer.com, KBB to name a few. Source: over 1 year ago
  • Something tells me that Carvana going up in North Fort Worth is never going to finish...
    Cox is huge in the used car market. Not selling cars directly to consumers but if you do any shopping through kbb, autotrader, dealer.com or half a dozen other sites they're involved. They also own Manheim who runs most of the lease return centers and wholesale auctions around the country. Source: over 1 year ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Dealer.com and Zendesk, you can also consider the following products

AutoDealer Plus - AutoDealer Plus is an all-in-one car dealer management software solution with a set of sales tools and integrated F&I products to manage your operations.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Mathnary DMS - Automobile Dealership Management and Car Dealer

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Dealertrack - Dealertrack provides digital solutions for automotive retail.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!