Software Alternatives, Accelerators & Startups

Deepgram VS CloudTalk

Compare Deepgram VS CloudTalk and see what are their differences

Deepgram logo Deepgram

Search engine for speech

CloudTalk logo CloudTalk

Work locally, grow globally
  • Deepgram Landing page
    Landing page //
    2023-04-17
  • CloudTalk Landing page
    Landing page //
    2021-10-05

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.

CloudTalk

$ Details
paid Free Trial $25.0 / Monthly
Platforms
Browser Windows Mac OSX Linux iOS Android
Release Date
2018 March

Deepgram features and specs

No features have been listed yet.

CloudTalk features and specs

  • Call Recording: Yes
  • International Numbers: Yes
  • Automated Call Distribution: Yes
  • Interactive Voice Response: Yes
  • Call Forwarding: Yes
  • Click to Call: Yes

Deepgram videos

Deepgram CEO Scott Stephenson | Machine Meets World

More videos:

  • Review - Deepgram Brain Speech-to-Text Editor

CloudTalk videos

CloudTalk - video review & short demo

More videos:

  • Review - Getting Started with CloudTalk - Phone System Overview
  • Review - LiveAgent + CloudTalk - Integration Overview
  • Review - How CloudTalk helped Boataround grow from a start-up to a world leader
  • Demo - We are Launching Our Remastered CloudTalk Go Application

Category Popularity

0-100% (relative to Deepgram and CloudTalk)
Transcription
100 100%
0% 0
Communication
0 0%
100% 100
Speech Recognition And Processing
VoIP
0 0%
100% 100

User comments

Share your experience with using Deepgram and CloudTalk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Deepgram and CloudTalk

Deepgram Reviews

  1. Fast

    It's fast - but for an API, not the fastest speech-to-text. For a long while I hadn't done research and trusted them. Then tried Whisper and Picovoice. On-device latency is nothing comparable with cloud APIs. If latency is important go with Whisper or Picovoice. If customization is also important go with Picovoice.

    don't get me wrong it's still faster than amazon, Microsoft or Assemblyai

    👍 Pros:    Fast|Fast sales|A free demo|Supports multiple languages
    👎 Cons:    Slow support for free customers|Limited free version

CloudTalk Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
CloudTalk is an innovative call center software that provides users with various unique tools. For example, its custom queue feature allows support teams to dictate where incoming calls will be distributed. With CloudTalk, inbound calls are routed to agents best suited to solve the customer's issue. This eliminates call transfers, which can add friction to the customer...
The Top 9 Aircall Alternatives: How Do They Compare?
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
In terms of integrations, Cloudtalk is also pretty comparable to Aircall, and like Dialpad, both have open APIs, so if for whatever reason you don’t like Aircall, Cloudtalk could be a good alternative.
Source: www.dialpad.com
7 Best Cloud PBX Solution for Small to Medium Business
CloudTalk is a consolidated cloud-based phone system with an integrated call center platform. It’s built to work with modern business tools, helpdesk, and eCommerce stores, which helps to streamline client-to-business communication. The most popular monthly plan starts at $20 and can be upgraded depending on your needs.
Source: geekflare.com
Top successful VoIP business phone system providers in the market
CloudTalk is an online VoIP business phone system mainly built for startups and enterprises. It uses state of the art VoIP technology in order to deliver the advanced call center management and call routing. However, the platform comes up with some of the detailed statistics for better performance monitoring. In the pricing part, CloudTalk offers plans that are bundled...
Source: talkroute.com

Social recommendations and mentions

Based on our record, Deepgram seems to be more popular. It has been mentiond 28 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Deepgram mentions (28)

  • Self-hosted offline transcription and diarization service with LLM summary
    For $5 for 20 hours of audio you can try https://deepgram.com. They give $200 of credit. - Source: Hacker News / about 1 month ago
  • Building a Live Proctoring System to Detect Multiple Speakers
    Lastly, we will be using Deepgram Audio Diarization APIs to get speaker details from a sample audio clip. - Source: dev.to / 6 months ago
  • How do I begin building AI tools for myself?
    There are other AI-powered APIs out there to consider, too. For example, Deepgram can be used to transcribe audio (better than Whisper, offered by OpenAI), ElevenLabs can be used to generate speech from text (including using custom voices, which OpenAI's TTS can't currently do), etc. Depending on what you're trying to make, a combination of these services may be what you need. In any case, Python is going to be... Source: 7 months ago
  • Use Langchain, Deepgram, and Mistral 7B to Build a Youtube Video Summarization App
    This guide delves deep into the world of YouTube video summarization, harnessing the power of cutting-edge technologies including Deepgram for superior audio transcription, Langchain for harvesting the power of the LLM, and Mistral 7B, a state-of-the-art and open-source LLM. - Source: dev.to / 8 months ago
  • Create a realtime closed captioning solution with Deepgram and Ably
    Historically it's been challenging to provide closed captioning for live experiences, be it a live interview, a sports game with commentary, or a livestream. But Deepgram's AI tooling has changed this, allowing users to easily convert realtime streams of audio into accurate transcripts. - Source: dev.to / 8 months ago
View more

CloudTalk mentions (0)

We have not tracked any mentions of CloudTalk yet. Tracking of CloudTalk recommendations started around Mar 2021.

What are some alternatives?

When comparing Deepgram and CloudTalk, you can also consider the following products

Speechmatics - The most accurate and inclusive speech-to-text API ever released.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Fraim - Fraim is a fully functional transcription service provider that allow the people to download the transcript services in the format that they require and even use the secure Fraim Channel to share the newly and searchable and interactive media with o…

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

AssemblyAI - Speech Recognition for Everyone and Everything.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies