Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.
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We are using Frill to collect user feedback and feature requests, as well as post announcements about new feature updates to our users.
I love how easy it was to connect Frill with our own system, including SSO support for seamless users authentication. We also integrated the Frill widget right into our product user's dashboard so it's easy to distribute announcements and collect new feature ideas this way.
One of the most satisfying product experiences I've had with a tool for our business. Their customer support is top-notch as well.
Frill is thoughtfully designed and simple to use while offering a complex and powerful level of customizability. It integrates seamlessly into our web app and has become a crucial part of the feedback loop with our customers
Frill might be a bit more popular than Delighted. We know about 2 links to it since March 2021 and only 2 links to Delighted. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago
What are your thoughts about setting up a frill? It'll make it super easy to see and have everything - all ideas and features with the proper organization, and users will be able to upvote features, see what's up, etc. Maybe put it on the sidebar too. Source: almost 1 year ago
Right now, the only one that comes to mind is https://frill.co/. I reckon it might be free for what you need and how much you'd use it. But I'll keep noodling on other services that might fit the bill. Source: about 1 year ago
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Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!