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Delighted VS Helium

Compare Delighted VS Helium and see what are their differences

SurveyJS
Simplify data collection in your JavaScript application with SurveyJS UI components. Create and style dynamic JSON-based forms using a fully integrated form builder that features a CSS theme editor and GUI for conditional rules and form branching. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

Helium logo Helium

Helium lets you accept payments by credit card for anything you want to sell online.
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • Helium Landing page
    Landing page //
    2023-07-29

Delighted

Website
delighted.com
Pricing URL
Official Delighted Pricing
$ Details
freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Release Date
2013 February
Edit details

Helium

Website
gethelium.com
Pricing URL
-
$ Details
-
Release Date
-
Edit details

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Helium features and specs

No features have been listed yet.

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Helium videos

+ Add

Is the Helium Hotspot worth $500? Let's unbox and review it!

More videos:

  • Review - Helium Hotspot Review: Help Create The People's Network and Make Cryptocurrency
  • Review - The TRUTH About Helium Hotspots - Should You Buy A Hotspot?

Category Popularity

0-100% (relative to Delighted and Helium)

Delighted

Helium

Customer Feedback
100 100%
Customer Feedback
0% 0
Web App
0 0%
Web App
100% 100
Surveys
100 100%
Surveys
0% 0
Productivity
0 0%
Productivity
100% 100

User comments

Share your experience with using Delighted and Helium. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and Helium

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Helium Reviews

We have no reviews of Helium yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

Helium mentions (0)

We have not tracked any mentions of Helium yet. Tracking of Helium recommendations started around Mar 2021.

What are some alternatives?

When comparing Delighted and Helium, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Pennywise - Cross-platform application to open any website or media in a floating window

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

PiP for Mac - Always on top window preview similar to the popular windows only OnTopReplica

Survicate - Collect feedback on your website and find out more about your visitors.

PiPer - A DIY Minecraft computer to build gadgets

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