Software Alternatives, Accelerators & Startups

Delighted VS Hotello

Compare Delighted VS Hotello and see what are their differences

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

Hotello logo Hotello

Hotello is a SAAS cloud or on premise hospitality management software that manage establishment's day to day operations and customer service.
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • Hotello Landing page
    Landing page //
    2023-06-23

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Hotello features and specs

No features have been listed yet.

Delighted videos

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Hotello videos

Hotello PMS

Category Popularity

0-100% (relative to Delighted and Hotello)
Customer Feedback
100 100%
0% 0
Online Bookings
0 0%
100% 100
Surveys
100 100%
0% 0
Hotel Management Software

User comments

Share your experience with using Delighted and Hotello. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and Hotello

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Hotello Reviews

12 Best Quore Alternatives: Elevating Hotel Operations Management
Daily operations and customer support can be handled using Hotello, a software application for hospitality management that can be used on premise, in the cloud, or as a software as a service.
Source: www.xenia.team
12 Best Cloudbeds Alternatives For 2024
When I was selecting tools for this list, Hotello stood out due to its focus on full-service hotels. Unlike other alternatives that might focus more broadly on property management, Hotello is tailored specifically for hotels and has a feature set that reflects this. That's why I find Hotello is best for full-service hotels, as it provides the functionality required by...
Source: thehotelgm.com
Top 12 Hotel Management Software Solutions for 2024
Hotello is another tool to streamline property management activities. With plenty of features and automation to make your staff’s job easier, they’ll be able to focus more on your guests and less on the speedbumps that get in the way of good customer service.
Source: getsling.com
The Best Free Open Source Hotel Management Software of 2022
Looking for ways to cut down your hotel infrastructure cost without compromising on the quality of your data? Hotello can help you do the same by migrating every hotel process on the cloud. It allows integrating with all popular online reservation systems to ensure hassle-free bookings.
Top 5 Best Hotel Management Software In 2019
Speaking of data, the user can also retrieve them for their business purpose. Bringing Hotello to one's hotel means increased occupancy rates of rooms, better collaboration with the staff and improvement in profits. So, if one is looking for a growth-oriented, trusted and simple software for one's hotel, Hotello ticks all the boxes.

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

Hotello mentions (0)

We have not tracked any mentions of Hotello yet. Tracking of Hotello recommendations started around Mar 2021.

What are some alternatives?

When comparing Delighted and Hotello, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

OPERA Property Management System - OPERA Cloud Services is an enterprise platform for hotel operations and distribution.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Cloudbeds - Cloudbeds is the platform that powers hospitality, enabling tens of thousands of lodging businesses in more than 150 countries worldwide to grow and thrive.

Survicate - Collect feedback on your website and find out more about your visitors.

RDPWin - Property Management Software for clients who have outgrown their current system.