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Delighted VS OptimoRoute

Compare Delighted VS OptimoRoute and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

OptimoRoute logo OptimoRoute

OptimoRoute system helps companies plan efficient routes and schedules for delivery drivers and...
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • OptimoRoute Landing page
    Landing page //
    2023-07-06

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

OptimoRoute features and specs

No features have been listed yet.

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

OptimoRoute videos

+ Add

OptimoRoute - World's Fastest Route Optimization Software

More videos:

  • Review - See how OptimoRoute works

Category Popularity

0-100% (relative to Delighted and OptimoRoute)

Delighted

OptimoRoute

Customer Feedback
100 100%
Customer Feedback
0% 0
Delivery Management System
0 0%
Delivery Management System
100% 100
Surveys
100 100%
Surveys
0% 0
Travel & Location
0 0%
Travel & Location
100% 100

User comments

Share your experience with using Delighted and OptimoRoute. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and OptimoRoute

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

OptimoRoute Reviews

Top 60 Logistics Software in UK
OptimoRoute logistics management system software helps logistics businesses provide stand-out service. Using sophisticated algorithms, OptimoRoute plans and optimizes routes in a matter of seconds. Underneath a simple interface, there is an endless supply of tricks, features, and shortcuts. It’s easy to use, flexes to your needs, and gets the job done. OptimoRoute management...
Source: www.etowertech.com
6 Best WorkWave Route Manager Alternatives for Powerful Route Optimization
OptimoRoute route optimization software is a revolutionary app built for route scheduling and optimizing. Its 50+ key features are built for medium to large-sized businesses that simultaneously handle a large volume of orders. A few coveted features on OptimoRoute include fast and accurate route planning, last-minute route changes, and improved business team efficiency.
Source: www.upperinc.com

Social recommendations and mentions

Based on our record, Delighted should be more popular than OptimoRoute. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

OptimoRoute mentions (1)

  • Where to look for a freelancer for logistics software?
    Have you tried using an existing tool such as OptimoRoute? (no affiliation, I know the founders). Source: over 2 years ago

What are some alternatives?

When comparing Delighted and OptimoRoute, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Route4Me - Fleet route planning & route optimization software for SMBs

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

RoadWarrior.co.za - Smart forms for smart businesses

Survicate - Collect feedback on your website and find out more about your visitors.

Onfleet - Onfleet's delivery management software simplifies your local deliveries from start to finish, allowing you to focus more on what really matters.

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