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Delighted VS Reverb

Compare Delighted VS Reverb and see what are their differences

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Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

Reverb logo Reverb

Use Alexa on your Mac, iPhone and Android
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • Reverb Landing page
    Landing page //
    2019-01-31

Delighted

Website
delighted.com
Pricing URL
Official Delighted Pricing
$ Details
freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Release Date
2013 February
Edit details

Reverb

Website
reverb.ai
Pricing URL
-
$ Details
-
Release Date
-
Edit details

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Reverb features and specs

No features have been listed yet.

Delighted videos

+ Add

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Reverb videos

+ Add

WATCH THIS before buying on Reverb

More videos:

  • Review - I Got Scammed on Reverb - What's in the Scam Box? | Trogly's Guitar Unboxing + Boxing Vlog 39
  • Review - Top 7 Best Reverb Pedals ft EarthQuaker, EHX, Strymon & More...

Category Popularity

0-100% (relative to Delighted and Reverb)

Delighted

Reverb

Customer Feedback
100 100%
Customer Feedback
0% 0
iPhone
0 0%
iPhone
100% 100
Surveys
100 100%
Surveys
0% 0
Android
0 0%
Android
100% 100

User comments

Share your experience with using Delighted and Reverb. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and Reverb

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Reverb Reviews

Best eBay Alternatives for You to Consider in 2022
All items are fix-priced, and listings on Reverb are totally free. You only have to pay a 5% selling fee for every item sold on this platform. Though this platform is quite new, they have made an all-out effort to make the musical selling experience much easier for sellers, such as releasing the Reverb Bump feature to help you put your listing in front of more buyers and...
Source: www.simicart.com

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: about 3 years ago

Reverb mentions (0)

We have not tracked any mentions of Reverb yet. Tracking of Reverb recommendations started around Mar 2021.

What are some alternatives?

When comparing Delighted and Reverb, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Lexi - Speak to Alexa through your iPhone

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Astra by Cesbo - Talk to Alexa anywhere, from your iPhone

Survicate - Collect feedback on your website and find out more about your visitors.

Ava - Making conversations accessible for the deaf

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