Software Alternatives, Accelerators & Startups

Delighted VS RivalSense

Compare Delighted VS RivalSense and see what are their differences

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

RivalSense logo RivalSense

RivalSense is an AI-powered competitive intelligence tool that helps businesses stay ahead of their competitors.
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • RivalSense
    Image date //
    2024-05-08

At RivalSense, we understand that as a founder or executive, your time is precious. You need to stay ahead of your competitors without getting bogged down in endless research. That's where RivalSense steps in—a powerful AI tool designed to streamline your competitive intelligence efforts.

RivalSense harnesses advanced AI to connect with over 80 public sources, curating the most crucial insights relevant to your business model. From monitoring new hires and layoffs to tracking market entries and pricing adjustments, RivalSense delivers these insights directly to your inbox. Every week, you’ll receive short, crisp updates that cut through the noise, allowing you to focus on what truly matters—building your business and delighting your customers.

Traditional news sources might keep you informed, but only to a point. RivalSense goes beyond the usual, tapping into a range of non-traditional sources like employee social media posts, government registers, and GitHub repositories. This unique approach enables us to unearth valuable information that others might overlook, ensuring you're not just keeping up, but staying ahead.

Delighted

$ Details
freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Platforms
-
Release Date
2013 February

RivalSense

$ Details
paid Free Trial €49.99 / Monthly
Platforms
GMail Outlook Slack
Release Date
-

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

RivalSense features and specs

No features have been listed yet.

Delighted videos

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

RivalSense videos

How RivalSense Works

Category Popularity

0-100% (relative to Delighted and RivalSense)
Customer Feedback
100 100%
0% 0
Competitive Intelligence
0 0%
100% 100
Surveys
100 100%
0% 0
Market Research
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and RivalSense

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

RivalSense Reviews

We have no reviews of RivalSense yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

RivalSense mentions (0)

We have not tracked any mentions of RivalSense yet. Tracking of RivalSense recommendations started around May 2024.

What are some alternatives?

When comparing Delighted and RivalSense, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Klue - Klue is competitive intelligence for enterprise sales. We help sales, and the teams who enable them, leverage CI to win more deals.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

Kompyte - Track & analyze competitors in real time.

Survicate - Collect feedback on your website and find out more about your visitors.

iSpionage - AdWords competitor keywords with the click of a button and monitor competitor PPC landing pages.