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DelivApp VS HelpScout

Compare DelivApp VS HelpScout and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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DelivApp logo DelivApp

Software for managing online ordering, delivery and loyalty for multi-unit restaurants
Visit Website

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • DelivApp Landing page
    Landing page //
    2022-09-18

DelivApp is a SaaS for managing on-demand food ordering and deliveries from screen to mouth. Our tech suite includes white-label ordering marketplace and business management app, marketplace & logistics management backoffice, and a white-label courier app. Our product is highly customizable, so it can fit the unique needs of any restaurant location.

  • HelpScout Landing page
    Landing page //
    2023-07-14

DelivApp

Website
delivapp.com
Pricing URL
Official DelivApp Pricing
$ Details
paid Free Trial $459.0 / Monthly (2500 monthly orders)
Platforms
Web Android iOS REST API Shopify Wix Azure
Release Date
2017 May
Edit details

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms
-
Release Date
-
Edit details

DelivApp features and specs

  • Automated dispatch: Yes
  • Customizable region settings: Yes
  • Separate delivery pricing settings for merchants and delivery people: Yes
  • Merchant portal & app: Yes
  • Courier app: Yes
  • Reports: Yes
  • Order tracking page for consumers: Yes
  • Ordering platform: Yes
  • Loyalty program: Yes
  • Integrations with POS: Yes
  • Third-party ordering integrations: Yes
  • White-label fleets integrations (Wolt Drive, Yango Delivery, DoorDash): Yes

HelpScout features and specs

No features have been listed yet.

DelivApp videos

+ Add

What is DelivApp logistics

More videos:

  • Review - What is DelivApp platform

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to DelivApp and HelpScout)

DelivApp

HelpScout

Delivery
100 100%
Delivery
0% 0
Customer Support
0 0%
Customer Support
100% 100
On-Demand Delivery
100 100%
On-Demand Delivery
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using DelivApp and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare DelivApp and HelpScout

DelivApp Reviews

6 Best WorkWave Route Manager Alternatives for Powerful Route Optimization
The DelivApp application allows businesses to integrate their current order management interface to DelivApp. The routing algorithm will then configure an optimal route for your business, reducing manual input and errors.
Source: www.upperinc.com
Top 3 and More – Best Delivery Management Software of 2022
DelivApp is a cloud-based delivery management software suitable for businesses of all sizes. Allows users to distribute orders to their team members. Enables users to receive notifications related to the delivery of products. Allows users to gain insights into businesses performance on an hourly, daily and monthly basis. DelivApp delivery management software enables users to...
Source: www.javelynn.com

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

DelivApp mentions (0)

We have not tracked any mentions of DelivApp yet. Tracking of DelivApp recommendations started around Jul 2021.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing DelivApp and HelpScout, you can also consider the following products

PackageX Receive - PackageX Receive digitizes package-receiving operations and delivers world-class package management solutions.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Threadbeast - Threadbeast is a subscription-based online shopping store that allows you to get to personalize the box with amazing stuff.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Orderwerks - Orderwerks is a B2B Online Ordering System For Manufacturers, Distributors and More.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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