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Dex VS Labidesk

Compare Dex VS Labidesk and see what are their differences

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  3. » Reviews
  4. » Alternatives

Dex logo Dex

One place for your relationships — impress with thoughtfulness

Labidesk logo Labidesk

LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!
  • Dex Landing page
    Landing page //
    2022-08-02

Dex is a personal CRM that reminds you to keep in touch with people you would otherwise forget.

Bring together LinkedIn, email, calendar, and contacts to build stronger relationships.

  • Labidesk Landing page
    Landing page //
    2022-05-07

LabiDesk is a Helpcenter software with multiple support channels: Knowledge Base, Shared Email Inbox/ Ticketing System, HelpWidget, Chat. It helps manage incoming requests, onboarding, and communication with the customers.

  • Customizable HelpCenter with Articles & FAQ for Self Service;
  • HelpWidget with automatic replies, to reduce the number of incoming requests;
  • Shared Email Inbox/ Ticketing System to properly and in a timely manner work on the customer issues;
  • Canned Responses/ Macros for your Agents;
  • SLA, Department and Agents Roles, and Routing.

Dex

Website
getdex.com
Pricing URL
Official Dex Pricing
$ Details
freemium $12.0 / Monthly
Platforms
Android iOS Web
Release Date
2019 January
Edit details

Labidesk

Website
labidesk.com
Pricing URL
Official Labidesk Pricing
$ Details
paid Free Trial $79.0 / Monthly (3 agents, 1 mailboxes, 1 website)
Platforms
Web
Release Date
-
Edit details

Dex features and specs

  • LinkedIn Sync: Yes
  • Gmail Sync: Yes
  • Facebook Sync: Yes
  • Mobile App: Yes
  • Map View: Yes
  • Browser Extension: Yes
  • Reminders: Yes
  • Desktop App: Yes

Labidesk features and specs

No features have been listed yet.

Dex videos

No Dex videos yet. You could help us improve this page by suggesting one.

Add video

Labidesk videos

+ Add

LabiDesk Intro

More videos:

  • Review - Labidesk Review - All in One Customer Support Help Desk with Shared Inbox, Live Chat & Announcement
  • Review - LabiDesk HelpDesk Software Intro (Live Chat Software, Ticketing Software and Knowledge Base)
  • Review - Labidesk Customer Support Software to Assist, Engage and Sell!

Category Popularity

0-100% (relative to Dex and Labidesk)

Dex

Labidesk

CRM
100 100%
CRM
0% 0
Customer Support
0 0%
Customer Support
100% 100
Personal CRM
100 100%
Personal CRM
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Dex and Labidesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Dex seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Dex mentions (4)

  • Show HN: Kindest – Personal Relationship Manager for iPhone
    I personally feel that most “Personal CRM” is kinda tarpit idea because the moment you are “managing” and nurturing it, it becomes professional/commercial. And that professional/commercial space is kinda saturated with too many good options. For instance, the free CRM tier of Hubspot[1] will do a good job. Nonetheless, it is a good habit to maintain a personal network but then it will be lot less for any tool of... - Source: Hacker News / 4 months ago
  • How to keep track of multiple "important" dates in a note?
    Hi Dekhan, Have you tried out Dex? getdex.com It offers this functionality and might also be helpful for inspiration if you are building your personal CRM. Source: over 1 year ago
  • Salesforce, but for Dating
    I'm in the space in that I co-founded a company called Connect The Dots (ctd.ai) that certainly has the potential to solve this problem, but we're not focused on the PRM space right now (see point above re: unwillingness to pay). Perhaps down the road. The two commercial tools that come to mind are: - Dex (https://getdex.com/) Although neither have really nailed it (yet). Clay is more like a... - Source: Hacker News / over 1 year ago
  • The simple system I’m using to stay in touch with hundreds of people
    +1 to this. I use Dex https://getdex.com/ and I see a few other apps in the feed too. There is clearly some market demand. Life gets busy and it helps to have something more than just a stock contacts app. - Source: Hacker News / over 2 years ago

Labidesk mentions (0)

We have not tracked any mentions of Labidesk yet. Tracking of Labidesk recommendations started around Mar 2021.

What are some alternatives?

When comparing Dex and Labidesk, you can also consider the following products

Monica - Monica is an open-source personal CRM to keep track of your friends and family.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

UpHabit - The trusted Personal CRM for busy people

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Cloze - Smarter Relationship Management

HelpDesk - The easiest help desk system for a team like yours.

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