Software Alternatives, Accelerators & Startups

Dialpad VS Deepgram

Compare Dialpad VS Deepgram and see what are their differences

Dialpad logo Dialpad

Switch is a cloud-based phone system built for Google Apps users.

Deepgram logo Deepgram

Search engine for speech
  • Dialpad Landing page
    Landing page //
    2023-05-12
  • Deepgram Landing page
    Landing page //
    2023-04-17

Dialpad

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Alex Cornell
Employees
500 - 999

Dialpad videos

5 Killer Cloud Phone System Features of Dialpad | Cloud Based Phone System PABX

More videos:

  • Review - Test Drive Dialpad Today!
  • Review - Dialpad: 5 Fast Facts

Deepgram videos

Deepgram CEO Scott Stephenson | Machine Meets World

More videos:

  • Review - Deepgram Brain Speech-to-Text Editor

Category Popularity

0-100% (relative to Dialpad and Deepgram)
Communication
100 100%
0% 0
Transcription
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Speech Recognition And Processing

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Dialpad and Deepgram

Dialpad Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Dialpad also integrates with popular CX tools, like HubSpot, Salesforce, and Zendesk, tying them all together into a single pane of glass. Setting up a new contact center with Dialpad takes just a few minutes. You can also add and remove agents, manage phone numbers more quickly and easily, right from your Dialpad account. This allows your business to scale easily with DialPad.
The Top 9 Aircall Alternatives: How Do They Compare?
Dialpad is a unified communications platform that connects your teams through voice, video, messages, and online meetings. It provides advanced features to streamline your business communications and improve productivity.
Source: aircall.io
Top 10 VoIP providers in 2022
Dialpad is a cloud-based communications platform driven by artificial intelligence and developed entirely on the Google Cloud Platform. Dialpad Talk is a corporate phone solution that offers unrivaled flexibility, mobility and security. Dialpad Talk is available in three service options, each with a different fee structure, depending on the services provided. All plans...
Source: voip.review
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
As we mentioned earlier, Dialpad’s Real-time Assist cards can pop up automatically on agents’ screens with tailored notes on tricky questions. But that’s not all it can do. Dialpad’s AI can transcribe calls—also in real time, with a high level of accuracy.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Dialpad focuses on inbound and outbound calls, so it’s an effective call center platform for businesses that only want to offer phone support. As with most call center software, Dialpad’s contact center app includes call recording, monitoring and transcriptions. There isn’t a ticket system or omnichannel support, but Dialpad integrates well with Salesforce and Zendesk, so...
Source: www.forbes.com

Deepgram Reviews

  1. Fast

    It's fast - but for an API, not the fastest speech-to-text. For a long while I hadn't done research and trusted them. Then tried Whisper and Picovoice. On-device latency is nothing comparable with cloud APIs. If latency is important go with Whisper or Picovoice. If customization is also important go with Picovoice.

    don't get me wrong it's still faster than amazon, Microsoft or Assemblyai

    👍 Pros:    Fast|Fast sales|A free demo|Supports multiple languages
    👎 Cons:    Slow support for free customers|Limited free version

Social recommendations and mentions

Based on our record, Deepgram seems to be more popular. It has been mentiond 28 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Dialpad mentions (0)

We have not tracked any mentions of Dialpad yet. Tracking of Dialpad recommendations started around Mar 2021.

Deepgram mentions (28)

  • Self-hosted offline transcription and diarization service with LLM summary
    For $5 for 20 hours of audio you can try https://deepgram.com. They give $200 of credit. - Source: Hacker News / about 1 month ago
  • Building a Live Proctoring System to Detect Multiple Speakers
    Lastly, we will be using Deepgram Audio Diarization APIs to get speaker details from a sample audio clip. - Source: dev.to / 6 months ago
  • How do I begin building AI tools for myself?
    There are other AI-powered APIs out there to consider, too. For example, Deepgram can be used to transcribe audio (better than Whisper, offered by OpenAI), ElevenLabs can be used to generate speech from text (including using custom voices, which OpenAI's TTS can't currently do), etc. Depending on what you're trying to make, a combination of these services may be what you need. In any case, Python is going to be... Source: 7 months ago
  • Use Langchain, Deepgram, and Mistral 7B to Build a Youtube Video Summarization App
    This guide delves deep into the world of YouTube video summarization, harnessing the power of cutting-edge technologies including Deepgram for superior audio transcription, Langchain for harvesting the power of the LLM, and Mistral 7B, a state-of-the-art and open-source LLM. - Source: dev.to / 8 months ago
  • Create a realtime closed captioning solution with Deepgram and Ably
    Historically it's been challenging to provide closed captioning for live experiences, be it a live interview, a sports game with commentary, or a livestream. But Deepgram's AI tooling has changed this, allowing users to easily convert realtime streams of audio into accurate transcripts. - Source: dev.to / 8 months ago
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What are some alternatives?

When comparing Dialpad and Deepgram, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Speechmatics - The most accurate and inclusive speech-to-text API ever released.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Fraim - Fraim is a fully functional transcription service provider that allow the people to download the transcript services in the format that they require and even use the secure Fraim Channel to share the newly and searchable and interactive media with o…

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

AssemblyAI - Speech Recognition for Everyone and Everything.