Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than Dictation. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
There is Dictation.io as well that runs speech-to-text in a bunch of different languages. Maybe you can check it out? Source: about 2 years ago
You can install google input tool's chrome extension, select malayalam language and assign a keyboard shortcut to activate it everytime you need it. There's also dictation.io, which is a nice speech to text tool I use quite often. Source: over 2 years ago
I've temporarily lost the use of my hand. So I am looking at alternative way to type, this was typed using speechnotes, but it is a pop-up that you have to copy and paste things out of, which is more clicking than I'd like. Same for dictation.io (which is also good). Win-H (Cortana) does what I want, but says 'listening' and half the time doesn't type anything and then deletes the input if you hesitate too long... Source: almost 3 years ago
Http://dictation.io/ is pretty accurate. I use it for my blogging. Source: almost 3 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 2 years ago
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