Software Alternatives, Accelerators & Startups

DirectSuggest VS UserGuiding

Compare DirectSuggest VS UserGuiding and see what are their differences

DirectSuggest logo DirectSuggest

DirectSuggest connects decision-makers directly to employees, making it simple for an employee to make suggestions on any device with the assurance they arrive where needed.

UserGuiding logo UserGuiding

Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement.
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  • DirectSuggest Landing page
    Landing page //
    2022-02-25

Getting suggestions from the employees of a business is something that has been found invaluable. DirectSuggest connects decision-makers directly to employees, making it simple for an employee to make suggestions on any device with the assurance they arrive where needed. Suggestions are organized by location and category then automatically sent to decision-makers overseeing those suggestions. Every suggestion can also be collaborated on among everyone in the organization through voting and commenting, enhancing the quality of the idea.

DirectSuggest has the privilege of enabling employees to make a difference daily at Comcast, Nokia, and TD Bank, as well as over a thousand other organizations of all sizes in all industries. We have the highest ROI/Savings potential of any suggestion box product, as well as virtually any other business software.

  • UserGuiding Welcome users with an onboarding guide
    Welcome users with an onboarding guide //
    2024-06-14
  • UserGuiding Create product tours and walkthroughs
    Create product tours and walkthroughs //
    2024-06-14
  • UserGuiding Show all of your educational material in-app
    Show all of your educational material in-app //
    2024-06-14
  • UserGuiding Create target segments of your users
    Create target segments of your users //
    2024-06-14
  • UserGuiding Gather and track user feedback
    Gather and track user feedback //
    2024-06-14
  • UserGuiding Get detailed performance analytics
    Get detailed performance analytics //
    2024-06-14

Most users struggle to see the full value of a product within the first 14 days (if ever).

That's why we built UserGuiding, a no-code product adoption platform that helps increase activation & retention and reduce churn using many in-app walkthroughs and widgets as well as standalone Knowledge Base and Product Updates pages. Provide your users all the self-serve help they need throughout their journey, and also gather valuable insights and feedback from them with our in-app surveys to give you direction and improve your product development.

The best part? You can do it all without breaking the bank and with zero technical expertise, thanks to our drag-and-drop interface.

Try UserGuiding today to give your product adoption a huge, instant boost.

DirectSuggest

$ Details
paid Free Trial
Platforms
Browser Windows Android Web iOS Mac OSX Google Chrome Linux Cross Platform Firefox Safari Chrome OS iPhone Internet Explorer Windows Phone

UserGuiding

$ Details
paid Free Trial $89.0 / Monthly (Basic; Guides & Checklists, Knowledge Base, In-app Surveys)
Platforms
Google Chrome Browser PHP JavaScript Wordpress Magento Shopify Firefox

DirectSuggest features and specs

No features have been listed yet.

UserGuiding features and specs

  • User Onboarding Guides: Yes
  • Hotspots: Yes
  • Onboarding Checklists: Yes
  • Knowledge Base: Yes
  • Resource Centers: Yes
  • Product Updates Page: Yes
  • In-App Surveys: Yes
  • NPS Surveys: Yes
  • User Engagement Analytics: Yes
  • User Identification: Yes
  • Audience Segmentation: Yes
  • No-code: Yes
  • Custom Attributes: Yes
  • Weekly Reporting Emails: Yes
  • Custom CSS: Yes
  • Google Analytics Integration: Yes
  • Hubspot Integration: Yes
  • Slack Integration: Yes
  • Intercom Integration: Yes
  • Mixpanel Integration: Yes
  • Multiple Team Members: Yes
  • Multiple Domains: Yes

DirectSuggest videos

No DirectSuggest videos yet. You could help us improve this page by suggesting one.

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UserGuiding videos

Customer Stories #1 - Onboarding New Users of SaaS Company

More videos:

  • Tutorial - UserGuiding University #1
  • Demo - 🌟 UserGuiding - Onboard your new users, without any coding! 🌟
  • Review - UserGuiding Review - Create Guided Onboarding Guides With ZERO Code - Great For Course Creators
  • Demo - Connecting the Dots - learn how to apply UserGuiding to a real project

Category Popularity

0-100% (relative to DirectSuggest and UserGuiding)
Idea Management
100 100%
0% 0
User Onboarding And Engagement
Employee Engagement
100 100%
0% 0
User Engagement
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare DirectSuggest and UserGuiding

DirectSuggest Reviews

We have no reviews of DirectSuggest yet.
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UserGuiding Reviews

15 best user onboarding software you need to try in 2023
UserGuiding is a no-code platform where no coding is required to get up and running, and the walkthroughs are interactive, moving at the pace of each user. Hotspots are a popular feature – highlighted portions of the screen with short explanations, which the user can read and digest before moving to the next section.
8 Best Usetiful Alternatives and Competitors That Are More Professional
UserGuiding’s Analytics dashboard gives you actionable insight on the performance of your onboarding content. UserGuiding allows you to track view and completion data for each guide, tooltip, hotspot, checklist, and resource center – while also giving you information about daily active users, and satisfaction scores.
Source: userguiding.com
Top alternatives to UserGuiding
Pricing - Userguiding limits their plans by number of Monthly Active Users. While this is a widespread approach in the SaaS industry, it is very restricting and unfair. In many cases, one may want to run tours only on a fraction of the customer base, thus overpaying for the rest of the users who may never interact with content from Userguiding. “The price is a bit high. It...
Appcues Alternatives and Competitors
Miraç is Content Editor of UserGuiding, a code-free product walkthrough software that 2000+ companies trust in their user onboarding.

Social recommendations and mentions

Based on our record, UserGuiding seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

DirectSuggest mentions (0)

We have not tracked any mentions of DirectSuggest yet. Tracking of DirectSuggest recommendations started around Mar 2021.

UserGuiding mentions (2)

  • What tool are you using for walk-thru / onboarding wizard? (Pendo, WalkMe, Appcues, etc)
    I do some work with https://userguiding.com/ and I find them to be a good compromise between features and pricing. It's one of the more affordable user onboarding platforms out there but comes in packed with functionalities, and it looks nice, too. Source: over 2 years ago
  • Similar product launched before us
    Use user guides to onboard customers flawlessly (https://userguiding.com/). Source: over 3 years ago

What are some alternatives?

When comparing DirectSuggest and UserGuiding, you can also consider the following products

Vetter - An online suggestion box for employees

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Idea Spotlight - Idea Spotlight is a highly scalable and flexible platform that enables internal and external crowdsourcing initiatives for organisations.

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

Triangle IP - An intuitive drag-and-drop tool to help you capture enterprise-wide innovation & manage your patent lifecycle using patent data analytics

Usetiful - Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.