Disney+ Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Disney+ mentions (24)

• Isn't it False Advertising to have pull content on the ondisneyplus Disney website?

  That seems like the only place to officially browse the full Disney plus catalog that doesn't require you to log in (I didn't have my password remembered on this computer). I would assume that this is the site that new subscribers would browser before purchasing a subscription. Going directly to disneyplus.com only allows you to see select entries without logging in or buying a plan. Source: about 1 year ago

• Signed up for Disney+ trial through verizon but can't access hulu

  Thanks so much for replying! I logged into disneyplus.com and got this. Source: about 1 year ago

• Star+ and Disney+ combo: 4 simultaneous screens each or in total?

  Each. You can compare plans by scrolling down here. Source: about 1 year ago

• Vivaldi and Passwords

  I've imported the passwords from Firefox, and found that for some sites ( Reddit ) it was able to auto fill in the passwords. However other sites ( disneyplus.com ) it didn't put in the username/password. Source: about 1 year ago

• Turkish Disney+ subscription canceled suddenly in the middle of the billing cycle

  You did use the play store? Or via disneyplus.com, cause via disneyplus.com it doesnt work. Only via play store. Source: about 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago