Dixa
NICE inContact
Genesys Cloud
Genesys PureConnect
Genesys Engage
UJET
Five9
CallTrackingMetrics
Zoom
Skype
WebEx
GoToMeeting
Slack
join.me
GoToWebinar
Microsoft Teams
Dixa is customer service software that empowers brands to create great experiences for customers and support teams alike in a conversational, friendly, and engaging way. Dixa unifies voice, email, chat, and messaging apps in one single platform, enabling brands to have more meaningful conversations with their customers, driving customer loyalty, and ultimately “customer friendships.” With Dixa, agents have all the context they need to provide fast, efficient, and effective customer service every time.
With customer recognition features, Dixa makes it possible to know your customers the second they reach out. We do this by displaying each customer's conversation history with your business in a timeline as well as their order history instantly. This ensures teams have the information they need to solve customer inquiries faster while delivering more personalized support.
All conversation types (phone, email, chat, etc.) are placed into queues and automatically routed to the appropriate agents while conversation data is translated into real-time analytics. Dixa features include VoIP, IVR, callback, click-to-call, call recording, automations, quick responses, customizable chat widgets, real-time and historical reporting, and advanced routing.
Dixa’s user-friendly interface and easy setup was made to enhance the agent experience and allow teams to focus on the customer and not the software.
Equip your team with the communication and collaboration tools they crave including team chat, video conferencing, phone, email, and calendar all in one platform.
Share, connect, and engage with teammates no matter where you’re located with the tools you need like docs, notes, whiteboards, and video clips.
Make teamwork more meaningful across hybrid teams with modern collaboration solutions designed for teams like yours like meeting room systems, digital signage, and employee communications.
Dixa ZoomNo features have been listed yet.
Zoom is a video conferencing app that simplifies online meetings, allowing users to connect seamlessly through video, audio, and chat features. It offers a user-friendly interface, reliable performance, and various functionalities like screen sharing, breakout rooms, and recording options. However, occasional connectivity issues or fatigue from long meetings may be encountered. Overall, Zoom serves as a versatile tool for virtual collaboration and communication.
User friendly interface and a good platform to arrange professional meetings
Features of this app is best while taking classes screen sharing, voice and many more. Easy to use because showed al features very clear. They really support their users and their features are frequent and implemented when you are using it.
Based on our record, Zoom seems to be more popular. It has been mentiond 196 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Clear communication and access to cloud-based collaboration tools are essential components of successful remote team management. Tools like GitHub for code repositories, Slack for communication, and Zoom for meetings ensure that our team remains cohesive and coordinated despite the physical distances. - Source: dev.to / 1 day ago
Zoom.us — Secure Video and Web conferencing add-ons available. The free plan is limited to 40 minutes. - Source: dev.to / 5 months ago
The screen recording he did can be done with a very basic setup such as Zoom and a one-person meeting, record your screen which also captures mic audio, save the meeting, upload to youtube, twitter, etc. https://zoom.us/. Source: 7 months ago
Install Zoom on your computer, tablet, or smartphone if you haven't already (https://zoom.us). Source: 7 months ago
There are times when collaborators need to pair synchronously on a remote meeting app such as Zoom, GoogleMeet, etc. - Source: dev.to / 11 months ago
NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.
Skype - Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.
Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
WebEx - Cisco WebEx Web Conferencing, Online Meetings, Desktop Sharing, Video Conferencing
Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.
GoToMeeting - GoToMeeting is a web conferencing service offering a range of services which are available on Mac, PC, iOS and Android devices.
