Software Alternatives, Accelerators & Startups

Document360 VS Amazon Cognito

Compare Document360 VS Amazon Cognito and see what are their differences

Document360 logo Document360

Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

Amazon Cognito logo Amazon Cognito

Amazon Cognito lets you add user sign-up, sign-in, and access control to your web and mobile apps quickly and easily. It scales to millions of users and supports sign-in with social identity providers and enterprise identity providers via SAML 2.0.
  • Document360 Landing page
    Landing page //
    2023-09-14

Document360 is your one stop Software as a Service (SaaS) knowledge base platform for software product and project documentation. With Document360, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease. Document360 provides world-class authoring experience and can be customized to meet needs from small to large scale enterprises.

Feature list of Knowledge Management Software - Document360.io

  1. Markdown Support
  2. Peer Review & Publish
  3. Category Manager
  4. Versioning & Rollback
  5. Internal Commenting
  6. Backup and Restore
  7. Custom Domain Mapping
  8. AI Powered Search
  9. Branding
  • Amazon Cognito Landing page
    Landing page //
    2023-03-13

Document360

$ Details
paid Free Trial $99.0 / Monthly (2 Team Accounts)
Platforms
Web
Release Date
2018 July

Amazon Cognito

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Document360 features and specs

  • Search Functionality: AI powered search
  • category manager: Can add upto 6 sub categories
  • Version Control: Can maintain multiple version of the article with time stamp
  • Multilingual capability : Can localize your Knowledge base in multiple languages
  • Collaboration Tools: Collaborate with team for discussion and reviews
  • Analytics and Reporting: Powerful analytics helps you understand end-to-end user engagement, team performace,broken link analytics, collect feedback and show analytics.
  • Ticket deflector: Deflect customer support enquires to knowledge base and resude load on support team
  • Integrations and Extensions: Integration with external systems like analytics, chat, commenting, and CRO tools into your knowledge base.

Amazon Cognito features and specs

No features have been listed yet.

Document360 videos

Document360- Creating Knowledge base in minutes

More videos:

  • Review - Freshworks Customer Story — Document360
  • Review - Document360 Complex Onboarding -- User Onboarding Teardown

Amazon Cognito videos

Amazon Cognito Tutorial - Amazon Cognito User Pools & AWS Amplify Setup

Category Popularity

0-100% (relative to Document360 and Amazon Cognito)
Knowledge Management
100 100%
0% 0
Identity Provider
0 0%
100% 100
Document Management
100 100%
0% 0
Identity And Access Management

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Document360 and Amazon Cognito

Document360 Reviews

  1. Really useful for Knowledge capturing and sharing

    We had several smooth projects that required seamless internal collaboration and knowledge management with Document360. Our experience is pretty positive with Document360. As growing organization with multiple projects and multiple users it is very critical for us to capture the tactical knowledge and store the information taxonomically. With Document360 we were able to over achieve this without much effort put into learning the tool.

    🏁 Competitors: ProProfs Knowledge Base
    👍 Pros:    Category manager- this feature with easy click / drag and drop fuctional makes the work easy.
  2. Document360 helped us to streamline protocols and internal collaboration

    I being a user for the last 6 months and have used the portal of Document360 both for private and public facing documentation. Pleased with the user friendliness and features seen. Would recommend to others who are looking for a knowledge base solution.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy user interface|Organised category|Added security|Publish private or public facing

Best 25 Software Documentation Tools 2023
Document360 is a comprehensive software documentation tool that provides support for your project documentation and API documentation needs.
Source: www.uphint.com
11 Top Confluence Alternatives & Competitors For Team Collaboration
Document360’s WYSIWYG editor or Markdown editor makes it simple to produce help documentation. Markdown allows you to write in a simple, easy-to-read plain text style. It is useful when major text and mild media are used in the documentation. The find and replace function allows you to search for and replace text within your article.
Source: clickup.com
The 11 Best Slite Alternatives in 2022- Free Tools Included!
What sets it apart from Slite is its ability to create a self-serving knowledge base for customers. Since 73% of customers prefer self-service support over waiting for a reply, tools like Document360 are a great addition to have in your arsenal.
Source: remoteverse.com

Amazon Cognito Reviews

12 User Authentication Platforms [Auth0, Firebase Alternatives]
Cognito is Amazon’s cloud application authentication solution for the masses. It’s a low code deployment that can be used with conventional passwords or 3rd party logins like Google or Facebook.
Source: geekflare.com
Auth0 Vs cognito
Auth0 is far, far easier to implement. But… it is way more expensive. We started on Auth0 and then switched to Cognito. Cognito has cost us a lot of development time. On the other hand all of our data is collected in a single place, AWS, making it easier to analyze (Cloudwatch alerts).

Social recommendations and mentions

Based on our record, Amazon Cognito should be more popular than Document360. It has been mentiond 65 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Document360 mentions (17)

  • Product Documentation Tools and Techniques
    If you want to try their full features, take the14-day free trial or try their freemiumwith limited features. Source: about 1 year ago
  • 7 Best Alternatives To MadCap Flare
    Document360 If you want a much simpler alternative to MadCap Flare, then look no further than Document360. Document360 is a help authoring tool that allows you to create documentation in HTML or Markdown to build an engaging knowledge base for your users. Document360 makes it easy to collaborate with other authors and review content to get it ready for production. - Source: dev.to / over 1 year ago
  • Tech documentation/ technical writing
    Try Document360! Document360 is a cutting-edge software documentation and knowledge management platform that enables teams to communicate, share, track, and manage all kinds of software documentation in one location. Document360 is interactive, unlike Pages on macOS. This means that developers can add code blocks to documents with a click of the mouse! Your team can quickly compose content directly or add code... Source: over 1 year ago
  • What would be a good benchmark for Satisfaction Score for technical/developer documentation in SaaS companies?
    Product Documentation is ultimately a crucial SaaS component that, if completed successfully, can greatly increase your success. If you are looking for a tool to write and manage all product docs you can explore Document360. Source: over 1 year ago
  • Wiki or Knowledge Base
    Without rather sophisticated coding abilities, it is difficult to effectively change the front end of a wiki. You don't have to worry about maintaining the software in the back-end when using SaaS knowledge bases, like Document360 The customer service team is available around-the-clock to help you solve any issues. Source: almost 2 years ago
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Amazon Cognito mentions (65)

  • Friday Thoughts on email validation
    The authentication system is web based and thus uses HTML1. There is a backend written in JavaScript (actually TypeScript), which in turn - for some operations - talks to a service written in .NET that stores data in AWS Cognito. - Source: dev.to / 29 days ago
  • Skip the SSO tax with Pomerium
    While we highly suggest shifting to OIDC, companies that cannot shift away from SAML can find an OIDC compliant federating identity provider (such as Amazon Cognito) to implement SSO through Pomerium and save on the SSO tax. - Source: dev.to / about 1 month ago
  • My Past 1 Year+ with AWS Cognito
    I’ve heard some people complain about AWS Cognito’s complexity, but I’ve had the opposite experience. I’ve never done on-boarding before, and every project I’ve ever been on, or near, on-boarding was always a horror show, both in UI, ability to debug, and stability. - Source: dev.to / 4 months ago
  • How to Deploy and Secure a Next.js API on AWS
    After setting up an Amplify app, the next step is to add authentication to the project. Writing the logic for an application's login flow can be challenging and time-consuming. You are responsible for handling tokens correctly, managing user sessions, and storaing user details. However, Amplify simplifies this process by providing a complete authentication solution, which uses Amazon Cognito under the hood, that... - Source: dev.to / 5 months ago
  • Free auth products you can start using today
    Building auth for your SaaS product shouldn't be hard. Try these free solutions for your next project 👇 Http://supabase.com/auth Free up to 50k users/month Http://firebase.google.com/products/auth Free up to 50k users/month Http://aws.amazon.com/cognito Free up to 50k users/month Http://clerk.com Free up to 10k users/month Http://kinde.com Free up to 7.5k users/month Https://www.descope.com Free up to... Source: 7 months ago
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What are some alternatives?

When comparing Document360 and Amazon Cognito, you can also consider the following products

HelpNDoc - What is HelpNDoc ? Easy to use yet powerful help authoring environment which can generate various documentation formats from a single source.

Auth0 - Auth0 is a program for people to get authentication and authorization services for their own business use.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Okta - Enterprise-grade identity management for all your apps, users & devices

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

OneLogin - On-demand SSO, directory integration, user provisioning and more