Software Alternatives, Accelerators & Startups

Document360 VS eM Client

Compare Document360 VS eM Client and see what are their differences

Document360 logo Document360

Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

eM Client logo eM Client

eM Client is a fully-featured email client for Windows and macOS with a clean and easy-to-use interface. eM Client also offers features for calendars, tasks, contacts, notes, and chat.
  • Document360 Landing page
    Landing page //
    2023-09-14

Document360 is your one stop Software as a Service (SaaS) knowledge base platform for software product and project documentation. With Document360, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease. Document360 provides world-class authoring experience and can be customized to meet needs from small to large scale enterprises.

Feature list of Knowledge Management Software - Document360.io

  1. Markdown Support
  2. Peer Review & Publish
  3. Category Manager
  4. Versioning & Rollback
  5. Internal Commenting
  6. Backup and Restore
  7. Custom Domain Mapping
  8. AI Powered Search
  9. Branding
  • eM Client Landing page
    Landing page //
    2023-02-04

→ all major services supported (including Gmail, Exchange, iCloud, and Outlook365) → automatic set up for most email services → simple and fast data import from all major email apps (including Microsoft Outlook, Outlook Express, Windows Mail, Thunderbird, Incredimail and more). → touch support for touch-enabled laptops, tablets and hybrid devices → super-fast search that finds any email, contact or attachment in seconds → Online Meetings support (for Zoom, MS Teams, Google Meet) → unique email features, such as Watch for Reply, Snooze Email, or Send Email Later → the interface is customizable in the most comprehensive way on the market (including custom themes and an advanced visual Theme Editor)

Document360

$ Details
paid Free Trial $99.0 / Monthly (2 Team Accounts)
Platforms
Web
Release Date
2018 July

eM Client

$ Details
freemium
Platforms
Windows Mac OSX
Release Date
-

Document360 features and specs

  • Search Functionality: AI powered search
  • category manager: Can add upto 6 sub categories
  • Version Control: Can maintain multiple version of the article with time stamp
  • Multilingual capability : Can localize your Knowledge base in multiple languages
  • Collaboration Tools: Collaborate with team for discussion and reviews
  • Analytics and Reporting: Powerful analytics helps you understand end-to-end user engagement, team performace,broken link analytics, collect feedback and show analytics.
  • Ticket deflector: Deflect customer support enquires to knowledge base and resude load on support team
  • Integrations and Extensions: Integration with external systems like analytics, chat, commenting, and CRO tools into your knowledge base.

eM Client features and specs

  • Email: yes
  • Calendar: Yes
  • Task management: Yes
  • Events: Yes
  • Contacts: Yes
  • Notes: yes
  • Chat: Yes
  • Online Meeting: Yes
  • Watch for Reply: Yes
  • Snooze Email: Yes
  • Send Email Later: Yes
  • All Attachments view: Yes
  • Cloud attachments: Yes
  • Translation of emails: Yes
  • Encryption: Yes

Document360 videos

Document360- Creating Knowledge base in minutes

More videos:

  • Review - Freshworks Customer Story — Document360
  • Review - Document360 Complex Onboarding -- User Onboarding Teardown

eM Client videos

eM Client Review - Best email client for Windows!

More videos:

  • Review - Outlook vs. eM Client - Mail Software comparison
  • Demo - eM Client Overview

Category Popularity

0-100% (relative to Document360 and eM Client)
Knowledge Management
100 100%
0% 0
Email
0 0%
100% 100
Document Management
100 100%
0% 0
Email Clients
0 0%
100% 100

User comments

Share your experience with using Document360 and eM Client. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Document360 and eM Client

Document360 Reviews

  1. Really useful for Knowledge capturing and sharing

    We had several smooth projects that required seamless internal collaboration and knowledge management with Document360. Our experience is pretty positive with Document360. As growing organization with multiple projects and multiple users it is very critical for us to capture the tactical knowledge and store the information taxonomically. With Document360 we were able to over achieve this without much effort put into learning the tool.

    🏁 Competitors: ProProfs Knowledge Base
    👍 Pros:    Category manager- this feature with easy click / drag and drop fuctional makes the work easy.
  2. Document360 helped us to streamline protocols and internal collaboration

    I being a user for the last 6 months and have used the portal of Document360 both for private and public facing documentation. Pleased with the user friendliness and features seen. Would recommend to others who are looking for a knowledge base solution.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy user interface|Organised category|Added security|Publish private or public facing

Best 25 Software Documentation Tools 2023
Document360 is a comprehensive software documentation tool that provides support for your project documentation and API documentation needs.
Source: www.uphint.com
11 Top Confluence Alternatives & Competitors For Team Collaboration
Document360’s WYSIWYG editor or Markdown editor makes it simple to produce help documentation. Markdown allows you to write in a simple, easy-to-read plain text style. It is useful when major text and mild media are used in the documentation. The find and replace function allows you to search for and replace text within your article.
Source: clickup.com
The 11 Best Slite Alternatives in 2022- Free Tools Included!
What sets it apart from Slite is its ability to create a self-serving knowledge base for customers. Since 73% of customers prefer self-service support over waiting for a reply, tools like Document360 are a great addition to have in your arsenal.
Source: remoteverse.com

eM Client Reviews

10 Best Alternatives to Microsoft Outlook to Try in 2023
If you have multiple email accounts and want a neat way to organize them, eM Client can be a good option to consider. It has a few unique features, such as the Sidebar view, which can help provide context and improve productivity. Plus, it offers a range of integrations. Unfortunately, it doesn't have a reliable mobile app for now, but the iOS and Android apps are in the...
Source: mysignature.io
11 Top Outlook Alternatives to Try
One point in eM Client’s favor is its free version. However, its features are pretty limited. For example, you can only use it with two email addresses, and the only customer support option is the user forum.
Source: kinsta.com
10 BEST Outlook Alternatives in 2023
EM Client is a strong competitor of Outlook that has a easy-to-use interface. This application helps you to manage email, calendar, contacts, and tasks. It can be used for Windows and Mac.
Source: www.guru99.com
10 Alternatives to Thunderbird Reddit – Ease Your Email Life!
EM Client offers you search beyond Thunderbird and also allows you to search folders within eM Client. Tags, folders, and flags can all be customized.
Source: droidpile.com
Best Alternatives to Thunderbird
eM Client provides some unique features to enhance your workflow and lets you efficiently organize your emails. eM Client is compatible with different platforms, like Windows and Mac. This email client is easy to setup and you need not to follow typical technical steps. You just need to select a theme, enter your email address, and the rest is taken care of by the application.

Social recommendations and mentions

Based on our record, Document360 should be more popular than eM Client. It has been mentiond 17 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Document360 mentions (17)

  • Product Documentation Tools and Techniques
    If you want to try their full features, take the14-day free trial or try their freemiumwith limited features. Source: about 1 year ago
  • 7 Best Alternatives To MadCap Flare
    Document360 If you want a much simpler alternative to MadCap Flare, then look no further than Document360. Document360 is a help authoring tool that allows you to create documentation in HTML or Markdown to build an engaging knowledge base for your users. Document360 makes it easy to collaborate with other authors and review content to get it ready for production. - Source: dev.to / over 1 year ago
  • Tech documentation/ technical writing
    Try Document360! Document360 is a cutting-edge software documentation and knowledge management platform that enables teams to communicate, share, track, and manage all kinds of software documentation in one location. Document360 is interactive, unlike Pages on macOS. This means that developers can add code blocks to documents with a click of the mouse! Your team can quickly compose content directly or add code... Source: over 1 year ago
  • What would be a good benchmark for Satisfaction Score for technical/developer documentation in SaaS companies?
    Product Documentation is ultimately a crucial SaaS component that, if completed successfully, can greatly increase your success. If you are looking for a tool to write and manage all product docs you can explore Document360. Source: over 1 year ago
  • Wiki or Knowledge Base
    Without rather sophisticated coding abilities, it is difficult to effectively change the front end of a wiki. You don't have to worry about maintaining the software in the back-end when using SaaS knowledge bases, like Document360 The customer service team is available around-the-clock to help you solve any issues. Source: almost 2 years ago
View more

eM Client mentions (4)

  • Spark/xtra issues
    Also, if you're also trying to use Xtra email in Microsoft Outlook, also expect problems. Outlook is also crap. There are other email application options. Em Client (emclient.com) is an excellent alternative to Outlook. Source: 10 months ago
  • What's the biggest missing piece of the puzzle in the self-hosted universe?
    Totally agree on the security risk. On the other hand setting up, maintaining and explaining PGP for non-technical users usually leads to not using encryption at all, which is by far less secure than a self-managed PGP gateway on a private mail server setup. I'm aware of the few UX friendly implementations like eM client or pEp, but even those are for most not easy or "automatic" to use. (especially without good... Source: over 2 years ago
  • What are your favorite Productivity Apps/Tools? Here are mine
    I use EmClient for my email/calendar on Windows desktop. Source: over 2 years ago
  • Native mail client won’t load any mail from multiple accounts
    There is Thunderbird email client (Free) and Em Client (free for 2 email addresses) as well. Source: over 2 years ago

What are some alternatives?

When comparing Document360 and eM Client, you can also consider the following products

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Thunderbird - Thunderbird is a free email application that's easy to set up and customize - and it's loaded with great features!

HelpNDoc - What is HelpNDoc ? Easy to use yet powerful help authoring environment which can generate various documentation formats from a single source.

Mailbird - Mailbird is the best email client for Windows 7, 8 and 10

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Microsoft Outlook - Organize your world. Outlook’s email and calendar tools help you communicate, stay on top of what matters, and get things done.