Software Alternatives, Accelerators & Startups

Document360 VS Telegram

Compare Document360 VS Telegram and see what are their differences

Document360 logo Document360

Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

Telegram logo Telegram

Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.
  • Document360 Landing page
    Landing page //
    2023-09-14

Document360 is your one stop Software as a Service (SaaS) knowledge base platform for software product and project documentation. With Document360, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease. Document360 provides world-class authoring experience and can be customized to meet needs from small to large scale enterprises.

Feature list of Knowledge Management Software - Document360.io

  1. Markdown Support
  2. Peer Review & Publish
  3. Category Manager
  4. Versioning & Rollback
  5. Internal Commenting
  6. Backup and Restore
  7. Custom Domain Mapping
  8. AI Powered Search
  9. Branding
  • Telegram Landing page
    Landing page //
    2023-10-21

Document360

$ Details
paid Free Trial $99.0 / Monthly (2 Team Accounts)
Platforms
Web
Release Date
2018 July

Telegram

Pricing URL
-
$ Details
Platforms
-
Release Date
2013 January
Startup details
State
Dubai
City
Dubai
Founder(s)
Nikolai Durov
Employees
10 - 19

Document360 features and specs

  • Search Functionality: AI powered search
  • category manager: Can add upto 6 sub categories
  • Version Control: Can maintain multiple version of the article with time stamp
  • Multilingual capability : Can localize your Knowledge base in multiple languages
  • Collaboration Tools: Collaborate with team for discussion and reviews
  • Analytics and Reporting: Powerful analytics helps you understand end-to-end user engagement, team performace,broken link analytics, collect feedback and show analytics.
  • Ticket deflector: Deflect customer support enquires to knowledge base and resude load on support team
  • Integrations and Extensions: Integration with external systems like analytics, chat, commenting, and CRO tools into your knowledge base.

Telegram features and specs

No features have been listed yet.

Document360 videos

Document360- Creating Knowledge base in minutes

More videos:

  • Review - Freshworks Customer Story — Document360
  • Review - Document360 Complex Onboarding -- User Onboarding Teardown

Telegram videos

WhatsApp vs Telegram vs Signal: Which is the BEST?!

More videos:

  • Review - 10 Reasons Why Telegram is BETTER than WhatsApp
  • Tutorial - How to Use Telegram

Category Popularity

0-100% (relative to Document360 and Telegram)
Knowledge Management
100 100%
0% 0
Communication
0 0%
100% 100
Document Management
100 100%
0% 0
Messaging
0 0%
100% 100

User comments

Share your experience with using Document360 and Telegram. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Document360 and Telegram

Document360 Reviews

  1. Really useful for Knowledge capturing and sharing

    We had several smooth projects that required seamless internal collaboration and knowledge management with Document360. Our experience is pretty positive with Document360. As growing organization with multiple projects and multiple users it is very critical for us to capture the tactical knowledge and store the information taxonomically. With Document360 we were able to over achieve this without much effort put into learning the tool.

    🏁 Competitors: ProProfs Knowledge Base
    👍 Pros:    Category manager- this feature with easy click / drag and drop fuctional makes the work easy.
  2. Document360 helped us to streamline protocols and internal collaboration

    I being a user for the last 6 months and have used the portal of Document360 both for private and public facing documentation. Pleased with the user friendliness and features seen. Would recommend to others who are looking for a knowledge base solution.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy user interface|Organised category|Added security|Publish private or public facing

Best 25 Software Documentation Tools 2023
Document360 is a comprehensive software documentation tool that provides support for your project documentation and API documentation needs.
Source: www.uphint.com
11 Top Confluence Alternatives & Competitors For Team Collaboration
Document360’s WYSIWYG editor or Markdown editor makes it simple to produce help documentation. Markdown allows you to write in a simple, easy-to-read plain text style. It is useful when major text and mild media are used in the documentation. The find and replace function allows you to search for and replace text within your article.
Source: clickup.com
The 11 Best Slite Alternatives in 2022- Free Tools Included!
What sets it apart from Slite is its ability to create a self-serving knowledge base for customers. Since 73% of customers prefer self-service support over waiting for a reply, tools like Document360 are a great addition to have in your arsenal.
Source: remoteverse.com

Telegram Reviews

  1. the best messanger sp far for me

    Very secure, straightforward,and i must say,more relevant nowadays, at least in my opinion.

    👍 Pros:    Intuitive|Easy user interface

20 Telegram Alternatives to Chat With in 2024
If you're looking for a Telegram alternative that actually does a lot of the same things, Facebook Groups is an option. Like Telegram, Facebook lets you cultivate large groups of people ("members") and curate content for them. And like Telegram, you can broadcast to the group (either via posts or livestreaming). People can react and join the conversation.
The 7 Best Facebook Alternatives in 2024
Telegram features all of the main communication features of Facebook’s DM service, such as text chats, voice calls, fun stickers (you can make Telegram stickers), and media attachments. It also supports group calls with support for millions of listeners, groups, and public channels that you can post to like you would on a Facebook profile.
10 Best Telegram Alternatives in 2024
Telegram was the most used texting and calling app launched by Nikolai and Pavel and platforms like this provides end-to-end encryption to users to ensure that their data are private in all sense. Telegram has a lot of features but it has a dark side too, it lacks some features as it does not support end-to-end encryption rather it only protects those chats that are marked...
Top 10 Apps like Telegram for Android and IOs [2023]
There are numerous popular apps like Telegram, that might provide fierce rivalry. When compared to Telegram features, other apps, such as Clap Messenger, have some better capabilities that can easily exceed Telegram. So, whether you want the best instant messaging platform, Clap Messenger is the best option, or if you want an all-in-one/Super app that also offers messaging...
10+ Top Facebook Alternatives That Value Your Privacy in 2024
Telegram prides itself on its data security and encourages anyone who claims they can hack and decipher Telegram messages, to participate in their Cracking Contest and win $300k.

Social recommendations and mentions

Based on our record, Telegram should be more popular than Document360. It has been mentiond 129 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Document360 mentions (17)

  • Product Documentation Tools and Techniques
    If you want to try their full features, take the14-day free trial or try their freemiumwith limited features. Source: about 1 year ago
  • 7 Best Alternatives To MadCap Flare
    Document360 If you want a much simpler alternative to MadCap Flare, then look no further than Document360. Document360 is a help authoring tool that allows you to create documentation in HTML or Markdown to build an engaging knowledge base for your users. Document360 makes it easy to collaborate with other authors and review content to get it ready for production. - Source: dev.to / over 1 year ago
  • Tech documentation/ technical writing
    Try Document360! Document360 is a cutting-edge software documentation and knowledge management platform that enables teams to communicate, share, track, and manage all kinds of software documentation in one location. Document360 is interactive, unlike Pages on macOS. This means that developers can add code blocks to documents with a click of the mouse! Your team can quickly compose content directly or add code... Source: over 1 year ago
  • What would be a good benchmark for Satisfaction Score for technical/developer documentation in SaaS companies?
    Product Documentation is ultimately a crucial SaaS component that, if completed successfully, can greatly increase your success. If you are looking for a tool to write and manage all product docs you can explore Document360. Source: over 1 year ago
  • Wiki or Knowledge Base
    Without rather sophisticated coding abilities, it is difficult to effectively change the front end of a wiki. You don't have to worry about maintaining the software in the back-end when using SaaS knowledge bases, like Document360 The customer service team is available around-the-clock to help you solve any issues. Source: almost 2 years ago
View more

Telegram mentions (129)

  • Semi-Scripted Conversational Applications
    You can serve it in any way, either as a standalone application, a Telegram bot or a web application. We will focus on the core of the conversational application and skip the delivery method for now. - Source: dev.to / 2 months ago
  • Sending Telegram Messages using Node.js and the Telegram API
    Telegram is a popular messaging app that allows users to send messages, photos, videos, and other types of media to other Telegram users. Me personally use it almost everyday as a way to communicate with family and friends, in short words I really prefer it to some more popular ones as Viber and Whatsapp. One of the great features of Telegram is that it also has an API that allows developers to interact with... - Source: dev.to / 4 months ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    TelegramTelegram is for everyone who wants fast, reliable messaging and calls. Business users and small teams may like the large groups, usernames, desktop apps, and powerful file-sharing options. - Source: dev.to / 5 months ago
  • Top Growing Social Media Platforms in 2024 🚀
    (https://telegram.org/) Secure messaging app with over 500 million active users. Provides encrypted chats, group chats up to 200,000 people, file sharing and more. - Source: dev.to / 5 months ago
  • How a data analyst built a smart habit tracker using Baserow 😊
    📢 Check out the new #MadeWithBaserow project for building habits! Baptiste Thivend has automated the process using Baserow, n8n, and Telegram. Source: 9 months ago
View more

What are some alternatives?

When comparing Document360 and Telegram, you can also consider the following products

HelpNDoc - What is HelpNDoc ? Easy to use yet powerful help authoring environment which can generate various documentation formats from a single source.

Slack - A messaging app for teams who see through the Earth!

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Signal - Fast, simple & secure messaging. Privacy that fits in your pocket.

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

WhatsApp - WhatsApp Messenger: More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere.