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Dovetail VS Usersnap

Compare Dovetail VS Usersnap and see what are their differences

SurveyJS
Simplify data collection in your JavaScript application with SurveyJS UI components. Create and style dynamic JSON-based forms using a fully integrated form builder that features a CSS theme editor and GUI for conditional rules and form branching. featured
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Dovetail logo Dovetail

Mobile Cloud-Based Dental Software

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
  • Dovetail Landing page
    Landing page //
    2023-09-27
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Dovetail

Website
dovetail.com
Pricing URL
Official Dovetail Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Usersnap

Website
usersnap.com
Pricing URL
Official Usersnap Pricing
$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January
Edit details

Dovetail features and specs

No features have been listed yet.

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

Dovetail videos

+ Add

Barrell Dovetail Whiskey Review! Breaking the seal episode #58

More videos:

  • Review - Barrell Dovetail Review
  • Review - Barrell Dovetail Review

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Category Popularity

0-100% (relative to Dovetail and Usersnap)

Dovetail

Usersnap

User Experience
100 100%
User Experience
0% 0
Customer Feedback
51 51%
Customer Feedback
49% 49
Visual Bug Reports
0 0%
Visual Bug Reports
100% 100
User Feedback
58 58%
User Feedback
42% 42

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Dovetail and Usersnap

Dovetail Reviews

We have no reviews of Dovetail yet.
Be the first one to post

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...
Source: www.w2ssolutions.com

Social recommendations and mentions

Based on our record, Dovetail should be more popular than Usersnap. It has been mentiond 14 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Dovetail mentions (14)

  • How to store customer interviews
    Most of my friends at Canva and Atlassian swear by Dovetail (dovetail.com) which was pretty much built for this workflow. Source: 7 months ago
  • The Best Marketing Research Tools I've Found - A post going for the 2024 AI era
    2 - DoveTail: Qual study tool; really love this one and it has a lot of features. Auto-transcription, sentiment analysis, and customizable data organization to streamline research analysis. Source: 7 months ago
  • Interview coding software
    Dovetail. We have played with this for our studies and really like it, it creates video clips out of your time stamps. https://dovetail.com/. Source: about 1 year ago
  • I tried to describe how you can use a digital whiteboard (e.g., Miro, Mural, FigJam) to tag user interviews. The main advantage is that you can quickly categorize things visually in at least three different ways, which seems useful. Any comments, shared experience, or suggestions?
    Nice way to visualize your research. There is also an app called Dovetail where you can also tag and organize findings. Source: over 1 year ago
  • Research Repositories - what are you using?
    Https://dovetailapp.com/ and https://condens.io/ (both excellent and specifically focused on user research). Source: about 2 years ago
View more

Usersnap mentions (4)

What are some alternatives?

When comparing Dovetail and Usersnap, you can also consider the following products

UserTesting.com - Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Condens.io - Make storing, analyzing and sharing all UX research data easier, faster and more enjoyable.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

EnjoyHQ - A customer research platform for product teams

Marker.io - Visual feedback and bug reporting tool for websites

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