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Dr.Explain VS Genesys PureConnect

Compare Dr.Explain VS Genesys PureConnect and see what are their differences

Dr.Explain logo Dr.Explain

Dr.Explain software is a help file authoring tool.

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.
  • Dr.Explain Landing page
    Landing page //
    2023-05-13
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25

Dr.Explain videos

Dr.Explain 4.5 - A new version of the best help file and manual authoring tool

More videos:

  • Tutorial - How to create online help manual (webhelp) with Dr.Explain

Genesys PureConnect videos

No Genesys PureConnect videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Dr.Explain and Genesys PureConnect)
Document Management
100 100%
0% 0
Communication
0 0%
100% 100
Document Management System
Customer Support
0 0%
100% 100

User comments

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What are some alternatives?

When comparing Dr.Explain and Genesys PureConnect, you can also consider the following products

HelpNDoc - What is HelpNDoc ? Easy to use yet powerful help authoring environment which can generate various documentation formats from a single source.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

HelpSmith - HelpSmith is a help authoring tool to create CHM HTML help files, manuals, and PDF documents.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Adobe RoboHelp - Adobe RoboHelp empowers organizations to deliver engaging help and policy content across mobile devices, formats, and platforms.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.