Software Alternatives, Accelerators & Startups

Draw.Chat VS Intercom

Compare Draw.Chat VS Intercom and see what are their differences

Draw.Chat logo Draw.Chat

Anonymous real-time whiteboard with text and video chat.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Draw.Chat Landing page
    Landing page //
    2021-10-05
  • Intercom Landing page
    Landing page //
    2023-07-05

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Draw.Chat videos

Draw.chat Quick Guide

More videos:

  • Review - Screencast-Tutorial zu Draw.chat

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Draw.Chat and Intercom)
Team Collaboration
100 100%
0% 0
Customer Support
0 0%
100% 100
Work Collaboration
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using Draw.Chat and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Draw.Chat and Intercom

Draw.Chat Reviews

5 Best Microsoft White­board Alternatives
Draw.Chat comes with plenty of drawing tools that can be too much for Microsoft Whiteboard alternative seekers, but many will find these options useful. Best part is that there is no registration required and you get 10MB cloud storage where you can save whiteboards for up to 1 month before downloading them. There are plenty of keyboard shortcuts to make your life easy.
Top 10 Digital Whiteboard Software for Team Collaboration
Draw.chat offers some neat formatting features like adding text, changing color, adding images, annotating images and PDFs, and more. Also, you can create multiple whiteboards for different purposes within your main link. Cool, right? Once done, you can save your sketches on your computer or can share them with clients and other teammates.
Source: blog.bit.ai

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Intercom should be more popular than Draw.Chat. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Draw.Chat mentions (3)

  • Can you use Discord alongside a few lightweight apps on the Pinebook Pro?
    I'm in search of a new work laptop, and am trying to decide whether the Pinebook Pro will meet my needs. The most demanding thing I'll need to do over it will be to conduct an audio call over Discord (one-on-one) while using a collaborative whiteboard app (the website draw.chat, specifically). Source: over 1 year ago
  • simple date ideas?
    10 weeks 10 different 10 dates 1. Checkers https://playingcards.io/games 2. Puzzle https://jigsawpuzzles.io 3. Movie night (apes, marvel, Batman returns 1/2, boxing) 4. Scramble game (definitely will make giggle) https://www.pogo.com 5. Drawing together https://draw.chat 6. Zoom escape room (money, but I love her so it’s nothing) https://www.escapetech.rocks/virtual-escape-rooms/ 7. Vitrusl Museme tutor... Source: about 2 years ago
  • Need help finding a program to do online math tutoring on (URGENT)
    What whiteboard app to use is a bit of an open question, as it's unfortunately hard to have a viable business model for them. I've had a few I've really enjoyed, only for them to go under. Currently I use draw.chat, or the built-in whiteboard on Zoom (enable annotations, and it can be used that way). Source: over 2 years ago

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: over 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
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What are some alternatives?

When comparing Draw.Chat and Intercom, you can also consider the following products

Sketchboard.io - Visual Remote Teamwork. Solve problems and create ideas on endless whiteboard with your teammates by sketching.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

MultiDraw - Draw with others in real time.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Limnu - Sketch, share and collaborate with your team

Drift - A messaging app that helps you grow your business.