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Drift VS Microsoft Intune

Compare Drift VS Microsoft Intune and see what are their differences

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Contents:
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Drift logo Drift

A messaging app that helps you grow your business.

Microsoft Intune logo Microsoft Intune

Microsoft Intune is a cloud-based mobile device and application management solution.
  • Drift Landing page
    Landing page //
    2023-10-23
  • Microsoft Intune Landing page
    Landing page //
    2023-03-30

Drift

Website
drift.com
Pricing URL
Official Drift Pricing
Release Date
2015 January
Startup details
Country
United States
State
Massachusetts
City
Boston
Founder(s)
David Cancel
Employees
250 - 499
Edit details

Microsoft Intune

Website
microsoft.com
Pricing URL
-
Release Date
-
Edit details

Drift features and specs

  • Real-time Customer Engagement
    Drift allows you to engage with website visitors in real-time through live chat, helping to convert leads faster and improving customer service.
  • AI-Powered Chatbots
    Drift provides AI-powered chatbots that can handle basic customer inquiries and route them to the appropriate representative, saving time and resources.
  • Advanced Analytics
    Drift offers comprehensive analytics tools to track chat performance, customer behavior, and conversion rates, which helps businesses make informed decisions.
  • Integration Capabilities
    Drift integrates well with popular CRM systems, marketing tools, and other third-party applications, enhancing overall workflow and data synchronization.
  • Customizable Chat Widgets
    Drift provides customizable chat widgets that can be tailored to match the branding and specific needs of your website, offering a cohesive user experience.

Possible disadvantages of Drift

  • Cost
    Drift can be relatively expensive compared to other live chat solutions, making it less accessible for small businesses or startups with limited budgets.
  • Complexity
    The platform has a steep learning curve, especially for those who are not tech-savvy, which can make the initial setup and usage challenging.
  • Limited Features in Free Plan
    The free version of Drift offers limited features, which may not meet the needs of businesses looking for more advanced functionalities.
  • Performance Issues
    Some users have reported occasional performance issues, such as lagging or downtime, which can disrupt customer engagement efforts.
  • Over-Reliance on Automation
    While AI-powered chatbots are a significant advantage, an over-reliance on them can sometimes lead to a lack of personal touch, potentially alienating customers.

Microsoft Intune features and specs

  • Comprehensive Device Management
    Microsoft Intune allows for robust and flexible device management across a variety of platforms including Windows, macOS, iOS, and Android.
  • Integration with Microsoft Ecosystem
    Intune integrates seamlessly with other Microsoft products like Azure Active Directory and Office 365, providing a unified management experience.
  • Cloud-Based Solution
    Being a cloud-based service, Intune reduces the need for on-premise hardware and infrastructure, simplifying deployment and management.
  • Security Features
    Intune offers advanced security features such as conditional access policies, app protection policies, and data encryption to help protect corporate data.
  • Scalability
    Intune can easily scale according to the size and needs of the organization, making it suitable for both small and large enterprises.

Possible disadvantages of Microsoft Intune

  • Learning Curve
    Given its extensive capabilities and integration points, there can be a steep learning curve for administrators new to the platform.
  • Cost
    While offering comprehensive features, Intune can be more expensive compared to some other MDM solutions, which might be a consideration for budget-conscious organizations.
  • Internet Dependency
    As a cloud-based service, a reliable internet connection is required for optimal performance and management tasks, which may not be ideal for areas with poor connectivity.
  • Complexity
    The extensive feature set and the range of policies and configurations can make the initial setup and ongoing management complex and time-consuming.
  • Third-Party Integration
    While Intune integrates well with Microsoft products, integration with third-party applications and systems can sometimes be less straightforward or limited in functionality.

Drift videos

+ Add

Drift Review | Adam LZ's 240sx

More videos:

  • Review - THE BEST CAR I'VE EVER DRIFTED! 489Whp C6 Corvette Drift Review
  • Review - YouTubers Drift Crashes

Microsoft Intune videos

+ Add

Microsoft Intune - How it works

More videos:

  • Demo - Real World Management of Devices with Microsoft Intune and Azure Active Directory | Demo Heavy
  • Tutorial - Microsoft Intune Tutorial

Category Popularity

0-100% (relative to Drift and Microsoft Intune)

Drift

Microsoft Intune

Customer Support
100 100%
Customer Support
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
CRM
100 100%
CRM
0% 0
IT Management
0 0%
IT Management
100% 100

User comments

Share your experience with using Drift and Microsoft Intune. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Drift and Microsoft Intune

Drift Reviews

Top 14 AI Lead Generation Software & Tools: A Detailed Comparison
CIENCE offers a complete lead generation solution, combining human expertise with AI-driven tools like MemoryAI for multi-threaded outreach—something tools like Instantly.ai or Copilot.ai lack. Unlike Seamless.ai, which focuses on contact discovery, or Drift, limited to conversational AI, CIENCE covers the full process, from outreach to appointment setting.
Source: www.cience.com
10 best Manychat alternatives in 2024 (free & paid)
Drift is a platform for conversational marketing, sales, and service. You can use it to connect with your website visitors, answer their questions and get insight into their preferences, collaborate with teammates to sell faster, and more.
Source: chatfuel.com
12 Best Free Chrome Screen Recorder with audio 2022
Drift is also a noteworthy screen recorder for Google Chrome, with which you can easily record videos, screens, and GIFs. It also allows you to record voice and mouse movements from any window.
Source: www.geekersoft.com
The 36 Best Marketing Automation Tools to Use in 2020
Drift is a conversational marketing and sales platform that helps you connect with the leads that are ready to buy. Drift is the first company to leverage the power of live chat and automated chatbots for sales purposes. Since their launch in 2014, they’ve established themselves as the best customer messaging platform to help you book more sales meetings, shorten your sales...
Source: encharge.io

Microsoft Intune Reviews

10 Best MDM Software: Mobile Device Management Solutions in 2023
Microsoft Intune is a specialized mobile device management app that gives users an integrated console for managing enterprise apps and mobile devices. Although it is a part of the Azure portal, you can also use it as a standalone solution.
Source: www.softwaretestinghelp.com

Social recommendations and mentions

Based on our record, Drift seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Drift mentions (1)

  • Why is google chrome bypassing my firewall?
    I have a ZYXEL C3000Z modem/router and setup the "Website Blocking" for drift.com. When I use IE, Edge, Firefox, all have page block site from the router which is what I want. Source: almost 4 years ago

Microsoft Intune mentions (0)

We have not tracked any mentions of Microsoft Intune yet. Tracking of Microsoft Intune recommendations started around Mar 2021.

What are some alternatives?

When comparing Drift and Microsoft Intune, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Soti MobiControl - SOTI MobiControl is an enterprise mobility management solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Kaseya VSA - Kaseya VSA is a software used in remote monitoring, information technology management, cloud-based and network security resolution that gives functionalities and tools to IT enterprises and Managed Service Providers (MSP) to enable systems to become…

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