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Drip VS Zendesk

Compare Drip VS Zendesk and see what are their differences

GoZen.io
GoZen Growth is a user-friendly email marketing software with outcome-driven and industry-specific email templates. Get started and grow your business now. featured
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Drip logo Drip

Turn more website visitors into customers with crash course

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Drip Landing page
    Landing page //
    2023-10-06
  • Zendesk Landing page
    Landing page //
    2024-05-06

Drip videos

+ Add

Kyle Beats Drip Review - Plugin Police

More videos:

  • Demo - Kyle Beats Plugin -DRIP-IS IT LIT?!?- REVIEW, DEMO AND FEEDBACK
  • Review - Kyle Beats NEW Plugin -"Drip"- Should you BUY?! | Making a beat Using "Drip"

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Drip and Zendesk)

Drip

Zendesk

Email Marketing
100 100%
Email Marketing
0% 0
Customer Support
0 0%
Customer Support
100% 100
Email Marketing Platforms
100 100%
Email Marketing Platforms
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Drip and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Drip and Zendesk

Drip Reviews

11 Best Email Marketing Software for eCommerce in 2023
Drip's email marketing automation platform confidently positions itself as the go-to tool for eCommerce platforms. With workflow automation for essential actions like abandoned carts, post-purchases, and welcome emails, alongside advanced segmentation capabilities, Drip proves to be a great choice for eCommerce businesses aiming to establish or strengthen their online stores.
Source: www.getshow.io
11 Sendgrid Alternatives For Your Business Email
Ideal for eCommerce businesses, Drip serves as one of the best Sendgrid Alternatives. It connects popular eCommerce platforms like Shopify and WooCommerce, among others.
Source: www.duocircle.com
12 Top Campaign Monitor Alternatives & Competitors
Summary: Drip is one of the first powerful email automation software solutions. Today, Drip features close integrations with Shopify and eCommerce platforms, positioning themselves as the go-to automation platform for digital commerce.
Source: thedigitalmerchant.com
13 Best Email Marketing Software for Businesses in 2022
Drip is a great email marketing tool widely used by bloggers, marketers, and e-commerce businesses. It is a good option for small companies because it offers various add-ons that integrate popular website builder tools such as woo commerce and WordPress.
Source: thenextscoop.com
Best 12 Klaviyo Alternatives for Shopify
Drip is the marketing tool for you. Drip gives you an insight into who your customers are and what they need. The first step to getting your customers to swipe their cards is to understand their needs.
Source: adoric.com

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features
10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk should be more popular than Drip. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Drip mentions (1)

  • Where to Publish Plugins, Add-ons, and Extensions for Software Engineers and Entrepreneurs
    Rob Walling is an entrepreneur mostly known for Drip and Microconf . He was chatting with Sam about businesses that anyone can start. - Source: dev.to / over 2 years ago

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Drip and Zendesk, you can also consider the following products

MailChimp - MailChimp is the best way to design, send, and share email newsletters.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ActiveCampaign - Integrated email marketing, marketing automation, and small business CRM. Send beautiful newsletters, setup behavioral based automations, and benefit from sales automation.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

HubSpot - Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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